EILEEN FITZJERALD

• Assisted in developing operational strategies to improve team performance and efficiency.
• Supported daily operations by coordinating schedules and managing resources effectively.
• Conducted research on industry best practices to inform management decisions and enhance processes.
• Implemented training programs for new staff to ensure compliance with company policies and procedures.
• Managed and motivated employees to be productive and engaged in work.
• Maintained professional, organized, and safe environment for employees and patrons.
• Implemented customer feedback mechanisms to gather insights, using this information to guide strategic planning and decision-making.
• Maintained positive customer relations by addressing problems head-on and implementing successful corrective actions.
• Maintained professional demeanor by staying calm when addressing unhappy or angry customers.
• Improved staffing during busy periods by creating employee schedules and monitoring call-outs.
• Cultivated positive rapport with fellow employees to boost company morale and promote employee retention.
• Manager of 20 staff members, covering nursing, kitchen, activities, maintenance for a facility licensed for 60 residents/50 apartments.

• Supervised nursing staff, ensuring adherence to care protocols and regulatory guidelines.
• Coordinated patient care plans in collaboration with multidisciplinary teams to enhance treatment outcomes.
• Administered medications and monitored vital signs, ensuring timely interventions for patient safety.
• Trained and mentored new nursing staff on best practices and organizational policies.
• Managed documentation processes, ensuring accuracy in patient records and compliance with standards.
• Documented patient vitals, behaviors, and conditions to communicate concerns to supervising nurse.
• Cultivated strong working relationships with physicians by maintaining open communication, providing timely updates on patients'' status, and actively participating in care coordination efforts.
• Took samples to complete diagnostic and routine assessment tests.
• Assessed patients' temperature, pulse, and blood pressure and recorded in electronic medical records.
• Delivered direct quality care to patients by evaluating medical conditions and managing and assessing treatments.
• Assembled and used equipment such as catheters, gastrostomy tubes, oxygen to effectively manage patient care.
• Charge Nurse for 30 residents- medications, treatments, admissions and discharges

Trained new staff on procedures, safety protocols, and best practices in patient care.

• Administered medications and monitored patient vitals to ensure optimal care.
• Managed patient care through closely monitoring respiration, blood pressure, and blood glucose levels.
• Prevented medication errors by meticulously reviewing physician orders and administering medications as prescribed.
• Fostered a positive work environment by collaborating with colleagues, sharing knowledge, and mentoring new nursing staff members.
• Safeguarded patient confidentiality by adhering to HIPAA regulations and maintaining secure medical records.
• Delivered updates in patient status to charge nurse, recording changes in medical records.
• Obtained patient vital signs and input/output measurements from inpatients.
• Monitored, tracked, and conveyed important patient information to healthcare staff to help optimize treatment planning and care delivery.
• Assisted with feeding and monitored intake to help patients achieve nutritional objectives.
• Administered medications and injections to patients.
• Helped patients complete bathing, dressing and eating.
• Helped long-term care residents with bathing, dressing, feeding, and other daily living activities.
• Circulated assigned floor to measure and record patients' fluid and food levels, implementing measures to promote healthy intake and output as necessary.
• Coordinated staffing schedules to optimize resource allocation and meet project demands.
• Utilized applicant tracking systems to streamline recruitment efforts and maintain candidate records.
• Conducted initial screenings to assess candidate qualifications and fit for roles.
• Verified payroll, vacation and sick time hours to support accounting processes.
• Assisted in on boarding new hires, facilitating a smooth transition into their roles and supporting employee retention efforts.
• Developed and facilitated new-hire orientations.
• As Staffing Director- I was in charge of the hiring, education/in services, counseling, management of 30 plus staff including Nurses and Certified Aides with daily and monthly scheduling.
• Instructor of Texas Approved CNA classes

• Administered medications and treatments per physician orders, ensuring patient safety and compliance with protocols.
• Monitored vital signs, documenting changes to support effective patient care and communication with healthcare team.
• Assisted in developing care plans tailored to individual patient needs, enhancing overall treatment effectiveness.
• Educated patients and families on health maintenance and disease prevention strategies, fostering informed decision-making.
• Implemented infection control measures in accordance with healthcare regulations, reducing risk of hospital-acquired infections.
• Conducted patient assessments to identify needs and develop appropriate interventions, enhancing quality of care delivered.
• Worked with multidisciplinary team to carry out successful treatment plans for diverse acute and chronic conditions.
• Cared for wounds, provided treatments, and assisted with procedures.
• Assisted with admissions, appointments, transfers, and discharges.
• Documented accurate and complete patient information to address patient problems and expected outcomes
• Documented patient vitals, behaviors, and conditions
• Strengthened infection control measures by strictly following hand hygiene protocols and utilizing personal protective equipment when necessary.
• Administered controlled narcotics
• Managed staffing schedules, ensuring adequate coverage while minimizing overtime expenses.
• Facilitated ongoing education for nursing staff through in-service training sessions and workshops on relevant topics.
• Quickly responded to situations impacting safety and security to unit, actualizing crisis prevention interventions to control and de-escalate situations.
• Staffing coordinator- 30 plus staff, including Nurses and CNAs with daily and monthly scheduling, staff in services.

• ..Administered medications and monitored patient responses in compliance with healthcare protocols.
• Assisted in developing and implementing individualized care plans for diverse patient populations.
• Collaborated with multidisciplinary teams to optimize patient care and ensure effective communication.
• Educated patients and families on health management, treatment options, and medication adherence.
• Gathered lab specimens, ordered testing, and interpreted results to diagnose patients.
• Performed routine evaluations of each patient's status, needs, and preferences.
• Evaluated patient histories, complaints, and current symptoms.
• Assisted nursing staff with medical procedures and patient assessments efficiently.
• Monitored vital signs, documenting changes accurately for care team review.
• Supported training of new CNAs, sharing best practices for effective caregiving techniques.
• Assisted patients with daily living activities, promoting independence and dignity.
• Checked patient vitals such as temperature, blood pressure, and blood

sugar levels.

Monitored patient health conditions to report changes to assigned physician.

• Administered medications and injections to patients.
• Reviewed patient history to verify conditions and current medications.
• Delivered individualized patient care by recording vital signs, documenting observations, administering treatments, and evaluating patient needs.
• Upheld infection control and prevention policies across different patient-facing areas
• As Staffing Director-I was in charge of hiring, education/in services, counseling, management of 30 plus staff including Nurses and Certified Nurse Aides with daily and monthly scheduling.
• Instructor of Texas Approved CNA classes with a 99.9% pass rate
• State Approved CPR instructor
• Facility "SHARE" Instructor