Experienced in operational management with a focus on accounts receivable, accounts payable, and customer service excellence. Expertise in QuickBooks and Microsoft Office Suite, complemented by a solid background in bookkeeping and payroll. Successful in building customer relationships and implementing strategic marketing initiatives to support business growth. Detail-oriented and systematic, emphasizing resource efficiency and profitability.
Overview
36
36
years of professional experience
Work History
Owner
KEEP IT CUT LLC
Anna
01.2019 - 01.2025
A/R, A/P, Payroll, Customer Svc, Customer contacts, Marketing, Development of New Customers, Landscaping
Resource Inclusion Aide
MCKINNEY INDEPENDENT SCHOOL DISTRICT
McKinney
01.2015 - 12.2017
Assist the teacher in preparing instructional materials and classroom displays
Assist with the administration and scoring of objective testing instruments or work assignments
Work with individual students or small groups to conduct instructional exercises assigned by the teacher
Assist in supporting individual students or small groups of students in general education classrooms
Assist in the implementation of behavior intervention plans for individual students as needed
Provide orientation and assistance to substitute teachers when needed
Assist the teacher in keeping administrative records and preparing required reports
Prepares instructional materials and classroom displays
Keep the teacher informed of any special needs or problems of individual students
Keep the teacher informed of any communication from parents
Uphold and enforce school rules, administrative regulations, and state and local board policy
Assist in supervising students throughout the school day, both inside and outside the classroom
Assist in maintaining a neat and orderly classroom
Assist in inventory, care, and maintenance of equipment
Participate in staff development training programs, faculty meetings, and special events, as needed
Perform other duties as assigned
Special Education Classroom Assistant
SHERMAN INDEPENDENT SCHOOL DISTRICT
Sherman
01.2014 - 12.2015
Preparing the physical environment of the classroom for lessons
Ensuring that teaching materials are ready for use
Helping teachers to plan lessons
Listening to children read out loud
Teaching children techniques which will help them to improve their reading
Reading out loud to children
Helping children who have learning difficulties to complete tasks
Taking notes for children who have difficulty keeping up with the pace of the class
Helping children make displays and putting these displays up around the classroom
Taking charge of group activities and making sure all students are involved
Taking charge of children who have problems or have had an accident
Providing general encouragement for all the children in the class
Taking extra time to explain the teaching material to children who have not understood it the first time
Helping teachers to assess the work and providing feedback to the children
Planning sports days and extra-curricular activities
Taking charge of these activities on the day
Keeping parents informed of the progress of their children and listening to any queries
Keeping classroom records and notes about the progress of all the children
Site Assistant
MCKINNEY INDEPENDENT SCHOOL DISTRICT
McKinney
01.2013 - 12.2014
Responsible for assisting the Site Manager
Ensuring the center is operated in accordance with company policies procedures
Ensuring compliance with state licensing standards
Manage and maintain Parent's accounts
Assist customers with payments
Activity Director
RAMBLING OAKS SENIOR ASSISTED LIVING
Frisco
01.2010 - 12.2010
Coordinates and Plans, tours, religious outings, group meetings and other activities
Supervises the production and content of the newsletter
Responsible for selecting, training and supervising volunteers
Call Center Customer Service Representative
HARLEY DAVIDSON FINANCIAL SERVICES
Plano
01.2007 - 12.2009
Manage and maintain Customer's loan accounts
Assist customers with payments, payoffs & title information
Receptionist
BENT TREE COUNTRY CLUB
Dallas
01.2000 - 12.2002
Answer multi-lined phone system
Main information desk for Members/Non-members
Open and distributed mail to various departments
Assist in processes Member Statements
Assist in all mailings
Accounting Assistant
HAGGARD PROPERTIES, INC.
Plano
01.1996 - 12.1997
Generated/analyze Monthly Balance sheets
Assisted in preparation of Quarterly Income statements
Documented Journal entries in Accounting Ledger
Reconciled A/R and A/P, Manual Reconciliation of 27 checking accounts
Documented Financial transactions using AMSI Accounting Software
Acted as Liaison between Accounting Dept. and Chief Officers
Assisted in implementation of new software company wide
National Sales Assistant North Dallas District Sales and Marketing Assistant
RYDER TRUCK RENTAL, INC.
Dallas
01.1991 - 12.1995
Assisted in generating Budget proposals
Created Graphical presentations
Assisted in Advertising and promotions
Implemented New PPS Region wide, Instructed training classes after implementation
Administrative Assistant
PMC CAPITAL, INC.
Dallas
01.1989 - 12.1991
Coordinated & scheduled top level Mgmt. travel arrangements and Executive meetings
Became proficient in the completion of Office works
Operated multi-line phone switchboard
Skills
Bookkeeping and accounting
Data entry and filing
Microsoft Office Suite
QuickBooks proficiency
Customer service excellence
Administrative support and office management
Payroll processing
Marketing strategies
Property management expertise
Timeline
Owner
KEEP IT CUT LLC
01.2019 - 01.2025
Resource Inclusion Aide
MCKINNEY INDEPENDENT SCHOOL DISTRICT
01.2015 - 12.2017
Special Education Classroom Assistant
SHERMAN INDEPENDENT SCHOOL DISTRICT
01.2014 - 12.2015
Site Assistant
MCKINNEY INDEPENDENT SCHOOL DISTRICT
01.2013 - 12.2014
Activity Director
RAMBLING OAKS SENIOR ASSISTED LIVING
01.2010 - 12.2010
Call Center Customer Service Representative
HARLEY DAVIDSON FINANCIAL SERVICES
01.2007 - 12.2009
Receptionist
BENT TREE COUNTRY CLUB
01.2000 - 12.2002
Accounting Assistant
HAGGARD PROPERTIES, INC.
01.1996 - 12.1997
National Sales Assistant North Dallas District Sales and Marketing Assistant