Eileen Klotz
Triumph,IL
Summary
Certified Phlebotomist [new] with 18 years experience as a Ophthalmic Assistant, I have a proven track record at Finkelstein Eye Associates, where I have enhanced patient satisfaction through empathetic communication
I have excelled in maintaining safety protocols and HIPAA compliance, which has helped in maintaining clinic efficiency. I believe I demonstrate good skills in blood collection techniques and patient support. My desire to continue to learn is a top priority, I hope to bring my love of patient care to my new career .
Overview
19
19
years of professional experience
Work History
Certified Phlebotomist
Recent Graduate Illinois Valley Community Colledge
01.2024 - 05.2024
- Contributed to positive patient experiences through empathetic communication skills during blood draws and sample collections.
- Protected patients by following infection control, sharps disposal, and biohazardous waste disposal procedures.
- Collected blood samples using vacutainer tubes, tourniquets, syringes, butterfly needles, and straight needles.
- Stocked phlebotomy cart or carrier with appropriate supplies.
- Improved patient comfort by employing efficient and gentle phlebotomy techniques.
- Maintained a clean and safe work environment, following proper infection control procedures to minimize risk of contamination.
Certified Ophthalmic Assistant
Finkelstein Eye Associates
09.2005 - 01.2021
- Administered eye medications for dilation and treatment.
- Trained new ophthalmic assistants on proper techniques for conducting examinations, resulting in a more efficient clinical staff overall.
- Maintained compliance with HIPAA regulations regarding patient privacy while handling sensitive medical information daily.
- Supported ophthalmologists during surgical procedures by preparing patients for surgery, sterilizing instruments, and passing required tools efficiently.
- Ensured accurate patient records by diligently updating electronic health information systems with test results and medical histories.
- Checked patient vision, field, fundus, and other aspects for ophthalmologist.
- Assisted in the diagnosis of ocular conditions by performing various tests such as visual acuity measurements, tonometry readings, and optical coherence tomography scans.
- Obtained optical pressures, checked visual acuities and administered slit lamp exams to identify issues.
- Developed strong rapport with patients, fostering trust and positive relationships that contributed to their overall satisfaction with the clinic.
- Obtained and recorded patient medical history and past ocular history.
- Administered ophthalmic drops and ointments, focusing on patient comfort.
- Performed visual field testing to measure patients' peripheral vision to determine any visual field loss.
- Instilled anesthetic drops and assisted in laser treatments and minor procedures.
- Operated ophthalmic equipment for patient eye examinations and prepared patients for examinations and surgeries.
- Documented patient medical history and information utilizing [Software] with commitment to accuracy.
Education
No Degree - Phlebotomy
Illinois Valley Community College
Oglesby, IL05.2024
Associate of Applied Science - Ophthalmic Technology
Triton College
River Grove, IL06.2005
GED -
Riverside Brookfield High School
Riverside, IL02.1986
Skills
- Sample and specimen collection
- Safety Protocols Adherence
- Specimen handling
- HIPAA
- Blood collection techniques
- Specimen labeling procedures
- Order of draw knowledge
- Needle disposal practices
- Communication abilities
- Patient support
- Medical terminology knowledge
- Butterfly Venipuncture
Timeline
Certified Phlebotomist
Recent Graduate Illinois Valley Community Colledge
01.2024 - 05.2024
Certified Ophthalmic Assistant
Finkelstein Eye Associates
09.2005 - 01.2021
No Degree - Phlebotomy
Illinois Valley Community College
Associate of Applied Science - Ophthalmic Technology
Triton College
GED -
Riverside Brookfield High School
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