Experienced Women's Imaging Navigator known for optimizing patient workflows and enhancing service delivery. Skilled in collaboration and data analysis, resulting in reduced wait times and improved patient outcomes. Eager to leverage expertise in complex imaging procedures to drive exceptional care.
Overview
20
20
years of professional experience
Work History
Women's Imaging Navigator
Vision Imaging
Kingston, PA
01.2016 - Current
Navigate complex imaging procedures to ensure accurate patient outcomes.
Collaborated with multidisciplinary teams to streamline patient workflows and enhance service delivery.
Implemented process improvements that reduced wait times and increased patient satisfaction.
Act as a liaison between physician and patient.
Schedule diagnostic procedures.
Track and monitor patient's biopsy results and treatment.
Analyzed patient data to optimize scheduling and resource allocation in imaging services.
Medical Assistant
Orthopedic Consultants
Kingston, PA
09.2010 - 01.2016
Assisted in patient intake, ensuring accurate documentation and efficient workflow.
Managed appointment scheduling,
Managed appointment scheduling, optimizing daily operations and enhancing patient access.
Collaborated with physicians to streamline communication regarding patient progress and concerns.
Trained new staff on office procedures and best practices, fostering a knowledgeable team environment.
Obtained client medical history, medication information, symptoms, and allergies.
Directed patients to exam rooms, fielded questions, and prepared for physician examinations.
Educated patients on treatment plans and post-operative care instructions, improving compliance.
Medical Receptionist/Medical Records Clerk
Commonwealth Health/Family Practice
Kingston, PA
02.2006 - 09.2010
Managed patient scheduling and appointment confirmations to optimize clinic workflow.
Processed patient registrations, ensuring accuracy in data entry and compliance with privacy regulations.
Coordinated communication between healthcare providers and patients to enhance service delivery.
Trained new staff on office procedures and electronic health record systems for improved efficiency.
Oversaw front desk operations, enhancing patient experience through effective service strategies.
Monitored insurance verification processes, ensuring timely approvals for patient treatments and services.
Coordinated patient scheduling, check-in, check-out and payments for billing.
Checked patient insurance, demographic, and health history to keep information current.
Maintained strict confidentiality of patient information, adhering to HIPAA regulations and medical office policies.