Summary
Overview
Work History
Education
Skills
Timeline
Generic

Eileen Mai

Spanish Fort

Summary

Dynamic sales professional with a proven track record at DRHorton, excelling in relationship building and critical thinking. Achieved top performer status by consistently exceeding sales targets and enhancing customer satisfaction. Skilled in leveraging CRM software to drive results while fostering a growth mindset and delivering tailored solutions to clients.

Overview

28
28
years of professional experience

Work History

Sales Agent

DRHorton
08.2022 - Current
  • Developed strong relationships with clients through excellent customer service and regular followups.
  • Explained features and advantages of products or services to promote sales.
  • Expanded client base by diligently prospecting new leads and effectively presenting product offerings.
  • Provided superior service to customers by quickly and courteously responding to requests, inquiries, suggestions and concerns.
  • Boosted referral rates by cultivating positive relationships with satisfied customers who were eager to recommend our products/services to others.
  • Negotiated contracts with prospective clients, helping to secure long-term business partnerships.
  • Achieved top performer status within the company due to consistent high sales numbers.
  • Increased sales revenue by consistently meeting and exceeding sales targets.
  • Improved overall customer satisfaction by promptly addressing concerns and providing tailored solutions.
  • Leveraged CRM software to efficiently track leads, manage contacts, and monitor progress toward goals.
  • Served customers with knowledgeable, friendly support at every stage of shopping and purchasing.
  • Met existing customers to review current services and expand sales opportunities.

Administrator

Mobile County Public School System
01.2001 - 05.2022
  • Handled sensitive information discreetly, maintaining strict confidentiality at all times as required by company policy or legal regulations.
  • Maintained personnel records and updated internal databases to support document management.
  • Organized workflow and delegated tasks effectively to ensure timely project completion without compromising quality.
  • Managed office inventory levels, ensuring adequate supplies were available while minimizing waste and unnecessary spending.
  • Provided exceptional customer service to both internal and external stakeholders through prompt response times and thorough issue resolution efforts.
  • Supervised administrative support staff members, offering guidance, feedback, and mentorship that contributed to their professional growth and development.
  • Maintained accurate documentation of company policies and procedures for easy reference by all employees.
  • Served as a liaison between departments, fostering open communication channels that improved overall organizational function.
  • Managed human resources functions, including hiring, onboarding, and employee evaluations for optimal team performance.
  • Improved employee productivity with effective time management strategies for daily tasks.

Teacher

Mobile County Public School System
08.1997 - 12.2001
  • Developed strong relationships with students, parents, and colleagues by maintaining open lines of communication and fostering a supportive learning environment.
  • Managed classroom behavior effectively by establishing clear expectations, modeling appropriate conduct, and consistently enforcing established rules and consequences.
  • Enhanced classroom engagement through the use of interactive teaching methods, such as group projects and hands-on activities.
  • Maintained accurate records of student progress, attendance, and behavior to facilitate ongoing communication with parents about their child''s educational journey.
  • Differentiated instruction to accommodate diverse learning needs, ensuring each student had an equal opportunity for success.
  • Assessed student performance regularly using both formative and summative assessments to inform future lesson planning.
  • Collaborated with other teachers to plan interdisciplinary units that connected subjects and promoted deeper understanding among students.
  • Identified struggling students early on and provided additional support through tutoring sessions and modified lesson plans.
  • Continuously pursued professional development opportunities such as workshops or conferences to stay current in educational trends.
  • Organized extracurricular activities such as clubs or field trips that enriched students' learning experiences outside traditional classroom settings.
  • Integrated cultural awareness into lessons by incorporating diverse perspectives and materials into the curriculum.
  • Served on school committees focused on curriculum development, teacher evaluations, or community outreach initiatives to contribute positively to the overall school climate.
  • Organized and led educational field trips that complemented classroom learning, broadening students' real-world understanding.
  • Promoted digital literacy by integrating technology into curriculum.
  • Increased parental involvement in students' education by organizing regular communication and events.

Education

Education Administration

University of South Alabama
Mobile, AL
07-1999

Skills

  • Classroom management
  • Relationship building
  • Critical thinking
  • Lesson planning
  • Student engagement
  • Growth mindset
  • Differentiated instruction

Timeline

Sales Agent

DRHorton
08.2022 - Current

Administrator

Mobile County Public School System
01.2001 - 05.2022

Teacher

Mobile County Public School System
08.1997 - 12.2001

Education Administration

University of South Alabama

Similar Profiles

CREATE PROFILE
Eileen Mai