Eileen Yvonne Maloney
Modesto,CA
Summary
Friendly and determined college student, majoring in Computer Science, looking for internship opportunities or part-time work. Experienced in Web Design, Logo Design, Graphic Design, Video Game Design and a bit in coding[Java,C++]. Well organized and detail-oriented with cash/food handling, customer service and leadership experience as well.
Overview
4
4
years of professional experience
Work History
Sales Associate/Patient Care
LensCrafters
Modesto , CA
01.2022 - Current
- Scheduled appointments, verified insurance coverage, maintained accurate patient records and assisted with preliminary testing.
- Performed patient care duties such as pretesting 15 patients a day, following up on referrals, ordering supplies and contact lens trials for the doctor, training new contact lens wearers, etc.
- Assisted patients and customers with choice of frames to best fit budgetary requirements and style preferences.
- Investigated and resolved customer complaints and adjusted and repaired customer eyewear.
- Collected customer measurements such as bridge, eye size, temple length, seg heights, vertex distance, pupillary distance and pantoscopic tilt.
- Telephoned appointment-holders in advance to confirm times, contacted no-shows, obtained insurance pre-authorization and notified patients upon eyewear availability.
IHSS Care Provider
In Home Supportive Services
Riverbank , CA
04.2020 - 05.2023
- Managed patient transportation and appointment scheduling.
- Shopped for groceries, check mail, and run errands, and handle bill payments.
- Attended and provided transportation for medical, dental, and personal care appointments.
- Handled all communications by acting as a Spanish-English translator.
- Assisted recipient with any home task requested, including: cleaning, laundry, watering plants, cooking, prepping meals.
- Made beds, swept floors and sanitized surfaces to support activities of daily living.
- Monitored vital signs and medication use.
Shift Lead Manager
Taco Bell
Riverbank , CA
11.2020 - 01.2022
- In charge of managing the morning shift and opening the restaurant.
- Documented and ensured all food met the correct temperatures.
- Counted food inventory, the safe, and all drawers.
- Filed all paperwork regarding drawers, money change orders, labor, food prep, and inventory transactions.
- Delegated work to different food and service champions, setting priorities and goals.
- Positioned skilled crew members in key areas throughout shift to optimize productivity and speed.
- Promoted high customer satisfaction by resolving problems with knowledgeable and friendly service.
- Remained calm and professional in stressful circumstances and when dealing with unhappy customers, effectively diffusing situations.
- Cross-trained in every role to maximize operational knowledge.
Education
High School Diploma -
Riverbank High School
Riverbank, CA05.2019
Currently Enrolled
Modesto Junior College
Modesto, CASkills
- Reliable and trustworthy
- Money Handling
- Food Handling
- Customer Service
- Bilingual [Basic Spanish]
- Friendly
- Patient-Care
- Management/Leadership
- Multitasking
- Proficient with Microsoft Office, Powerpoint, Adobe[Photoshop, Illustrator, Premier], 3D Modeling [Maya, Blender, Bryce], Web Builders[Wix,Wordpress], and Unreal Engine
Timeline
Sales Associate/Patient Care
LensCrafters
01.2022 - Current
Shift Lead Manager
Taco Bell
11.2020 - 01.2022
IHSS Care Provider
In Home Supportive Services
04.2020 - 05.2023
High School Diploma -
Riverbank High School
Currently Enrolled
Modesto Junior College
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