Summary
Overview
Work History
Education
Skills
Affiliations
Certification
Work Availability
Timeline
Hi, I’m

Eileen Maxwell

Kankakee,IL
Every day of our lives we are on the verge of making those changes that would make all the difference.
Mignon McLaughlin
Eileen Maxwell

Summary

Results-driven HR Manager with proven success in improving operations and solving problems. Highly proficient in building lasting relationships with key decision makers, customers and team members to further company goals. Ready to leverage training and experience to take on new professional challenges.

Overview

21
years of professional experience
1
Certification

Work History

Miniat Holdings LLC
South Holland, IL

HR Manager
03.2019 - 05.2021

Job overview

  • Developed and implemented HR policies and procedures to ensure compliance with local and federal regulations
  • Created and executed talent acquisition strategies to attract and retain top talent
  • Led performance management processes, including goal setting, performance evaluations, and feedback sessions
  • Conducted training sessions on HR policies, compliance, and best practices for managers and employees
  • Maintained accurate and up-to-date employee records and ensured compliance with HR-related regulations and requirements
  • Managed all union grievances from start to finish
  • Successfully prevented arbitration in 100% of grievances by reaching mutually agreeable resolutions
  • Developed and maintained relationships with union representatives and ensured compliance with collective bargaining agreements
  • Managed HR data, obtained metrics, and provided analytics to drive strategic decision making
  • Supported recruitment and onboarding processes for exempt and non exempt employees using standard recruiting and hiring practices and procedures necessary to hire a superior workforce
  • Advised managers and supervisor on company protocol to ensure steps in the progressive discipline process were uniformly followed
  • Counseled managers on employment issues
  • Maintained company compliance with local, state, and federal laws, in addition to established organizational standards.

Miniat Holdings LLC
South Holland, IL

HR Administrator
07.2017 - 03.2019

Job overview

  • Handled on-boarding process for newly hired employees, which included distribution of all paperwork.
  • Collaborated with managers to identify and address employee relations issues.
  • Organized company-wide events designed to boost employee morale.
  • Managed employee data and privacy to keep employee data confidential per organizational privacy policies.
  • Advocated for staff members, helping to identify and resolve conflicts.
  • Collected and analyzed information to monitor compliance outcomes and identify and address trends of non-compliant behavior.
  • Improved organizational filing systems for confidential employee records, resulting in improved accessibility and efficiency.
  • Improved office efficiency by effectively managing internal communications and correspondence.
  • Streamlined HR efficiencies, coordinated new hire orientations and provided onboarding and training for new employees.
  • Coordinated technical training and personal development classes for staff members.
  • Administered employee benefits programs and assisted with open enrollment.
  • Prepared new hire letters, employee contracts, and corporate policies.
  • Answered employee inquiries regarding health benefits and 401k options.
  • Assisted with writing job postings and job descriptions for boards.
  • Managed payroll and timekeeping to track hours and accurately pay employees.
  • Developed and implemented onboarding and orientation programs for new employees.
  • Updated HR database with new employee information, changes in benefits, and other details.
  • Managed benefits enrollment by answering questions and aiding employees with login details.

Sparkle Cleaning & Staging
Kankakee, IL

Business Owner
03.2012 - 05.2017

Job overview

  • Implemented business strategies, increasing revenue and effectively targeting new markets.
  • Organized and attended trade shows and special events to showcase products, network with other businesses and attract new customers.
  • Observed each employee's individual strengths and initiated mentoring program to improve areas of weakness.
  • Managed purchasing, sales, marketing and customer account operations efficiently.
  • Prepared bank deposits and handled business sales, returns and transaction reports.
  • Consulted with customers to assess needs and propose optimal solutions.
  • Prepared annual budgets with controls to prevent overages.
  • Conducted audit inspections and independent checks to verify parts and materials.
  • Tracked employee attendance and punctuality, addressing repeat problems quickly to prevent long-term habits.
  • Trained new employees on proper protocols and customer service standards.
  • Developed and implemented marketing strategies to generate new customers and increase sales and profit margins.
  • Identified and qualified customer needs and negotiated and closed profitable projects with high success rate.
  • Utilized computer-aided design (CAD) software to create plans and mockups of room layouts.
  • Oversaw installation of finishes, furniture and other design elements to control final product.
  • Conducted recruitment, interview and selection processes to induct new staff in accordance with business policies.

Prime One Printing
Frankfort, IL

Office Manager
03.2000 - 08.2011

Job overview

  • Assisted in organizing and overseeing assignments to drive operational excellence.
  • Improved staffing during busy periods by creating employee schedules and monitoring call-outs.
  • Successfully managed budgets and allocated resources to maximize productivity and profitability.
  • Reduced waste and pursued revenue development strategies to keep department aligned with sales and profit targets.
  • Created purchase orders and tracked invoices to avoid missed or delayed shipments.
  • Informed and supported business leaders through consistent communication and administrative support duties.
  • Delivered clerical support by handling range of routine and special requirements.
  • Assisted with onboarding of new employees.

Education

Faith Baptist Academy
Bourbonnais, IL

High School Diploma

Skills

  • Equal Opportunities Facilitation
  • Talent Review
  • Workforce Improvements
  • Succession Planning
  • Onboarding, Training and Development
  • Employee Retention
  • Payroll Oversight
  • Grievance Handling and Redressal
  • Performance Review Management
  • Unemployment Claims
  • HRIS Software
  • HR Policies
  • Administering Disciplinary Procedures
  • Grievance Resolution
  • Exit Interviews and Processes
  • New Employee Orientation
  • Performance Management
  • Policy Making and Enforcement
  • Microsoft Office Proficiency
  • Employee Referral Programs
  • Recruitment and Hiring
  • Advising Department Managers

Affiliations

  • Wish Coordinator with Make-A-Wish 2021- Present

Certification

  • ADP Pro Virtual Summit
  • Diversity, Inclusion, and Belonging for All
  • Fundamentals of Human Resources Management
  • I-9 & Immigration Law Compliance
  • Onboarding Series
  • Travel Pay and FLSA Compliance
  • Collective Bargaining
  • Grievances and Arbitration
  • aPHR
Availability
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Timeline

HR Manager

Miniat Holdings LLC
03.2019 - 05.2021

HR Administrator

Miniat Holdings LLC
07.2017 - 03.2019

Business Owner

Sparkle Cleaning & Staging
03.2012 - 05.2017

Office Manager

Prime One Printing
03.2000 - 08.2011

Faith Baptist Academy

High School Diploma

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