Eileen Mayo
Bushkill,PA
Summary
Hardworking and enthusiastic cook/manager trained in every facet of successful work. Stays on top of current and expected demands, quickly realigning tasks to handle needs. Dedicated to first-rate communication and team success.
Overview
17
17
years of professional experience
1
1
Certification
Work History
Cook
St. Luke's Hospital Monroe Campus
, PA
03.2020 - Current
- Prepared multiple orders simultaneously during peak periods with high accuracy rate, maximizing customer satisfaction and repeat business.
- Set up and prepared cooking supplies and workstations during opening and closing to maximize productivity.
- Changed and sanitized cutting boards, benches and surfaces between tasks to avoid cross-contamination.
- Created identical dishes numerous times daily with consistent care, attention to detail and quality.
- Transitioned between breakfast and lunch service.
- Managed kitchen staff to supervise preparation of foods and explain steps for readying specialty items
- Created identical dishes numerous times daily with consistent care, attention to detail and quality
- Checked for quality, kept track of old and new items and rotated stock to confirm freshness of food and ingredients
Cook/manager
East Stroudsburg Area School District
East Stroudsburg , PA
10.2008 - Current
- Kept kitchen staff in compliance with safety and food regulations to reduce opportunities for illness or accidents.
- Maintained high food quality standards by checking delivery contents to verify product quality and quantity.
- Placed food orders with suppliers on weekly basis, taking into account kitchen budget and expected demands.
- Instituted positive kitchen atmosphere for all staffers through effective communication.
- Pitched in to work line during busy periods or in place of sick employees.
- Oversaw food preparation and monitored safety protocols.
- Maintained effective supply levels by monitoring and reordering food stock and dry goods.
- Maximized quality assurance by completing frequent line checks.
Front End Manager/Customer Service Manager
Price Chopper
Marshall’s Creek , PA
04.2014 - 02.2016
- Improved customer satisfaction scores through application of superior conflict resolution and problem-solving skills.
- Monitored front areas so that questions could be promptly addressed.
- Supervised shift changes, managing breaks and customer service. Closed registers, closed lottery stations. Balanced safe and tills at end of shifts and closing.
Education
No Degree - Medical Management
Westwood College - Denver North
Denver, COSkills
- Recipes and menu planning
- Food plating and presentation
- Institutional and batch cooking
- Food spoilage prevention
- Order delivery practices
- Kitchen equipment operation and maintenance
- Hospitality and service industry background
- Strong attention to safe food handling procedures
- Hospitality service expertise
- Operations management
Certification
Servsafe certified.
Member of SNAPA
CPR trained
Timeline
Cook
St. Luke's Hospital Monroe Campus
03.2020 - Current
Front End Manager/Customer Service Manager
Price Chopper
04.2014 - 02.2016
Cook/manager
East Stroudsburg Area School District
10.2008 - Current
No Degree - Medical Management
Westwood College - Denver North
Servsafe certified.
Member of SNAPA
CPR trained
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