Eileen McMahon
West Wardsboro,VT
Summary
Highly capable professional office support specialist with a wide range of administrative abilities and a focus on maximizing efficiency. Collaborative team player dedicated to delivering tangible results. Demonstrated expertise in data entry, filing, scheduling, and providing exceptional customer service. Known for reliability, adaptability, meticulous attention to detail, and proactive problem-solving. Dependable general office clerk skilled in managing supplies, maintaining records, and coordinating schedules. Committed to ensuring professionals are well-prepared for daily tasks. Proficient in producing business correspondence, detailed reports, and useful spreadsheets using various software programs and technical skills. Respected for punctuality and hard work.
Overview
19
19
years of professional experience
1
1
Certification
Work History
General Office Clerk
Brookhaven Gastroenterology
08.2014 - Current
- Maintained records of patient care, condition, progress, or problems discussed observations with supervisor
- ECW experience
- Answering phones faxing
- Completed clerical tasks such as filing, copying, and distributing mail.
- Increased office efficiency by organizing and maintaining a well-structured filing system.
- Assisted in the preparation and distribution of reports, contributing to data-driven decision-making processes.
- Handled incoming correspondence professionally and efficiently, directing messages to appropriate parties as necessary.
- Maintained digital and physical files for projects, business records and customer accounts.
- Improved customer satisfaction by addressing inquiries promptly and professionally.
- Welcomed office visitors and alerted staff to arrivals of scheduled appointments.
- Executed record filing system to improve document organization and management.
- Kept office equipment in good working order with routine maintenance like changing out cartridges and adding paper.
- Assisted in training new hires on company policies and procedures – fostering a more knowledgeable workforce capable of handling various tasks independently.
- Promptly received and forwarded incoming communications, such as phone calls, emails, and letters, to appropriate staff.
Medical Assistant
Heart and Health Medical Assisting Externship
01.2014 - 07.2014
- Escorted patients into examination rooms to take and record vital signs and chief complaint
- Updated patient demographics into IMS, the Electronic Medical Record (EMR) system
- Collected specimens for drug testing and urinalysis and prepare samples for testing
- Administered 12-lead EKGs and Pulse Volume Recording tests (PVR)
- Assisted podiatrist and observed in-office procedures
- Performed phlebotomy utilizing butterfly needles on adult and geriatric patients
- Administered Pulmonary Function Test (PFT)
- Completed Glucose testing, Lipid testing, and HbA1c tests
Office Assistant
SILO
01.2007 - 01.2008
- Answered a multi-line phone and transferred calls appropriately
- Performed clerical skills such as filing, copying, and data entry
- Utilized skills in Microsoft Word, Excel, Outlook, and PowerPoint
HHA
Best Care
01.2006 - 12.2006
- Company Overview: HHA
- Assisted people with disabilities and with their daily activities
- Maintained records of patient care, condition, progress, or problems discussed observations with supervisor
- Checked patients' pulse, temperature, respiration, and blood pressure
- Provided patients with help moving, and with personal care
- Conversed with, or read aloud to patients to keep them mentally healthy and alert
- Administered prescribed medications, under the direction of a physician or nurse
- Plan, purchase, prepare, and served meals to patients according to prescribed diets
- Accompanied clients to doctors' offices or on trips, providing transportation, assistance, and companionship
- Directed patients in simple prescribed exercises or in the use of braces or compression stockings
- Provided patients and families with emotional support and instruction for preparing healthy meals and adapting to disability or illness
- HHA
Education
Medical Assistant Diploma -
Hunter Business School
Medford, NY05.2014
HHA Certificate -
BOCES
Bellport, NY06.2013
GED -
BOCES
Bellport Ny 06-2013
Skills
- Venipuncture
- Hematology
- Blood Chemistry
- Anatomy & Physiology
- Basic First Aid
- Microbiology
- Medical Terminology
- EKG/Cardiac Testing
- Vital Statistics
- Microsoft Word
- Urinalysis
- Medical Manager
Certification
- American Heart Association, CPR/AED for the Healthcare Provider, 11/13
- National Center for Competency Testing, Clinical Medical Assistant, Pending
Timeline
General Office Clerk
Brookhaven Gastroenterology
08.2014 - Current
Medical Assistant
Heart and Health Medical Assisting Externship
01.2014 - 07.2014
Office Assistant
SILO
01.2007 - 01.2008
HHA
Best Care
01.2006 - 12.2006
HHA Certificate -
BOCES
Medical Assistant Diploma -
Hunter Business School
GED -
BOCES
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