Eileen Moore
2714 Seabiscuit Rd Celina,TX
Summary
Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals.
Overview
29
29
years of professional experience
Work History
Licensed Real Estate Agent
Keller Williams Legacy
05.2018 - Current
- Increased client satisfaction by providing exceptional customer service and maintaining strong communication throughout the buying or selling process.
- Developed tailored marketing plans for property listings to maximize exposure and attract potential buyers.
- Collaborated with mortgage professionals to ensure a smooth financing process for clients, resulting in successful transactions.
- Managed transaction timelines to ensure deadlines were met and deals closed on time, leading to satisfied clients and repeat business.
- Utilized advanced negotiation strategies during offer presentations, achieving favorable outcomes for clients in competitive bidding situations.
- Prepared all necessary documents related to real estate transactions, ensuring compliance with legal requirements and industry standards.
- Built lasting relationships with fellow agents, brokers, attorneys, inspectors, and other industry professionals to create an extensive professional network that benefited clients.
- Provided ongoing guidance and support to clients during the post-closing period, ensuring their transition into homeownership was seamless.
- Expanded referral network by delivering exceptional results for clients and fostering strong relationships with industry partners.
- Contributed to a positive team atmosphere within the brokerage, sharing knowledge and experience with colleagues to promote collective success in meeting sales goals.
Property Manager
The Moe LLC
01.2008 - 03.2023
- Enhanced tenant satisfaction by promptly addressing concerns and resolving issues in a timely manner.
- Increased property occupancy rates by effectively marketing available units and conducting thorough tenant screenings.
- Maintained positive landlord-tenant relationships, ensuring clear communication and prompt resolution of any disputes.
- Streamlined rent collection processes, reducing late payments and improving overall revenue generation.
- Coordinated with maintenance staff to ensure timely completion of repairs, minimizing downtime for tenants and maintaining property aesthetics.
- Conducted regular property inspections, identifying areas for improvement and proactively addressing potential safety hazards.
- Collaborated with real estate agents and brokers to showcase properties effectively, attracting prospective tenants or buyers quickly.
- Negotiated favorable contract terms with vendors, resulting in reduced operating expenses without compromising on service quality.
- Managed multiple properties simultaneously, coordinating efficient allocation of resources and streamlining communication channels to maintain high levels of operational excellence.
Financial Center Manager
Washington Mutual Bank
01.1999 - 01.2006
- Improved financial center performance by implementing effective sales strategies and staff training programs.
- Streamlined operations for increased efficiency through process optimization and workflow management.
- Enhanced customer satisfaction with exceptional service, relationship building, and personalized banking solutions.
- Developed high-performing teams through targeted recruitment, coaching, and professional development initiatives.
- Boosted revenue growth by identifying new business opportunities and forging strategic partnerships.
- Managed risk effectively through strict compliance with corporate policies, procedures, and regulatory requirements.
- Increased client retention rates by delivering tailored financial advice and addressing individual needs promptly.
- Implemented innovative marketing campaigns to attract new customers and promote the financial center''s services.
- Mentored staff members in sales techniques, product knowledge, and industry best practices to maximize performance levels consistently.
- Fostered a positive work environment that encouraged collaboration, open communication, and continuous learning among team members.
- Recruited and hired talent for operations and service delivery and managed branch offices by mentoring and cross-training new leadership as part of succession planning.
Personal Banking Officer
Bank Of America
07.1995 - 01.1999
- Enhanced customer satisfaction by proactively addressing and resolving banking concerns.
- Streamlined account opening procedures for improved efficiency and reduced processing time.
- Boosted sales of financial products by delivering compelling presentations to potential clients.
- Developed strong relationships with customers, leading to increased loyalty and repeat business.
- Maintained compliance with banking regulations through diligent record-keeping and reporting practices.
Education
Champions School of Real Estate
Dallas, TXUniversity of Houston - Downtown
Houston, TXSkills
- Interpersonal Skills
- Problem Solving
- Networking Abilities
- Decision Making
- Professionalism
- Client Relationship Management
- Self-Motivation
- Time Management
- Organizational Skills
Timeline
Licensed Real Estate Agent
Keller Williams Legacy
05.2018 - Current
Property Manager
The Moe LLC
01.2008 - 03.2023
Financial Center Manager
Washington Mutual Bank
01.1999 - 01.2006
Personal Banking Officer
Bank Of America
07.1995 - 01.1999
Champions School of Real Estate
University of Houston - Downtown