Summary
Overview
Work History
Education
Skills
Timeline
Generic
Eileen Palacios

Eileen Palacios

Home Care / Food Handler
Tujunga,CA

Summary

To seek and maintain full-time position that offers professional challenges utilizing interpersonal skills, excellent time management and problem-solving skills. Hardworking and passionate job seeker with strong organizational skills eager to secure entry-level position. Ready to help team achieve company goals. Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals. Detail-oriented team player with strong organizational skills. Ability to handle multiple projects simultaneously with a high degree of accuracy.

Overview

9
9
years of professional experience
1
1
year of post-secondary education
2
2
Languages

Work History

Stay at Home Mom

HomeSense
Tujunga, CA
05.2018 - Current
  • Paid attention to detail while completing assignments.
  • Participated in team projects, demonstrating an ability to work collaboratively and effectively.
  • Proven ability to learn quickly and adapt to new situations.
  • Demonstrated strong organizational and time management skills while managing multiple projects.
  • Strengthened communication skills through regular interactions with others.
  • Self-motivated, with a strong sense of personal responsibility.
  • Cultivated interpersonal skills by building positive relationships with others.
  • Provided professional services and support in a dynamic work environment.
  • Used critical thinking to break down problems, evaluate solutions and make decisions.
  • Gained strong leadership skills by managing projects from start to finish.
  • Resolved problems, improved operations and provided exceptional service.
  • Passionate about learning and committed to continual improvement.
  • Worked well in a team setting, providing support and guidance.
  • Demonstrated respect, friendliness and willingness to help wherever needed.
  • Worked effectively in fast-paced environments.
  • Assisted with day-to-day operations, working efficiently and productively with all team members.
  • Demonstrated creativity and resourcefulness through the development of innovative solutions.
  • Applied effective time management techniques to meet tight deadlines.
  • Adaptable and proficient in learning new concepts quickly and efficiently.
  • Proven ability to develop and implement creative solutions to complex problems.

Home Care Assistance

Red Grove
Tujunga, CA
09.2018 - 06.2019
  • Provided patients with assistance in completing daily tasks, reducing daily burden on family members.
  • Cooked tasty, nourishing meals for patients to promote better nutrition.
  • Offered support for client mental and emotional needs to enhance physical outcomes and overall happiness.
  • Kept close eye on behavior and emotional responses of clients to address concerns and protect each person from harm.
  • Monitored and maintained cleanliness, sanitation, and organization of assigned station and service areas.
  • Assisted disabled clients to support independence and well-being.
  • Planned, prepared, and served meals and snacks according to prescribed diets.
  • Assisted patients with handling daily chores and errands by transporting to appointments, cleaning personal spaces, and purchasing supplies.
  • Scheduled and accompanied clients to medical appointments.
  • Interacted kindly with patients and families and displayed positive, outgoing attitude, resulting in establishment of long-term, professional relationships.
  • Assisted patients with dressing, grooming and feeding needs, helping to overcome, and adapt to mobility restrictions.
  • Monitored progress and documented patient health status changes to keep care team updated.
  • Ran errands for patients, did shopping, and picked up other necessities.
  • Helped patients safely transition between sleeping surfaces and mobility assistance such as wheelchairs by providing consistent support.
  • Developed rapport to create safe and trusting environment for care.

Cashier/ Waiter

Everest Burgers
Glendale, CA
09.2014 - 06.2018
  • Addressed customer needs and made product recommendations to increase sales.
  • Greeted customers entering store and responded promptly to customer needs.
  • Worked closely with shift manager to solve problems and handle customer concerns.
  • Answered questions about store policies and addressed customer concerns.
  • Worked flexible schedule and extra shifts to meet business needs.
  • Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.
  • Helped customers complete purchases, locate items, and join reward programs.
  • Restocked and organized merchandise in front lanes.
  • Welcomed customers and helped determine their needs.
  • Tallied cash drawer at beginning and end of each work shift.
  • Upsold additional products and services to customers, increasing revenue.
  • Counted money in cash drawers at beginning and end of shifts to maintain accuracy.
  • Stocked, tagged and displayed merchandise as required.
  • Assisted customers with returns, refunds and resolving transaction issues.
  • Monitored self-checkout systems and provided help in resolving complex problems.
  • Built relationships with customers to encourage repeat business.
  • Lifted up to Number pounds at once and used forklift to move heavier loads.
  • Processed refunds and exchanges in accordance with company policy.
  • Learned duties for various positions and provided backup at key times.
  • Responded promptly to requests for assistance, spills and customer inquiries.
  • Demonstrated product features, answered questions and redirected objections to highlight positive aspects.
  • Encouraged customers to make additional purchases by highlighting current deals and keeping lane well-stocked.
  • Used POS system to enter orders, process payments and issue receipts.
  • Maintained current knowledge of store promotions and highlighted sales to customers.
  • Handled cash with high accuracy and took care to check bills for fraud.
  • Operated cash register to record transactions accurately and efficiently.
  • Set up new sales displays each week with fresh merchandise.
  • Performed cash, card and check transactions to complete customer purchases.
  • Kept cash wrap stocked, products faced and shelving free of misplaced items or trash.
  • Identified and resolved discrepancies and errors in customer accounts.
  • Reconciled cash drawer at start and end of each shift, accounting for errors, and resolving discrepancies.
  • Worked with floor team and managers to meet wide range of customer needs.

Education

Los Angeles Mission College
Sylmar, CA
02.2023 - Current

Skills

Home school educator

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Timeline

Los Angeles Mission College
02.2023 - Current

Home Care Assistance

Red Grove
09.2018 - 06.2019

Stay at Home Mom

HomeSense
05.2018 - Current

Cashier/ Waiter

Everest Burgers
09.2014 - 06.2018
Eileen Palacios Home Care / Food Handler