Summary
Overview
Work History
Education
Skills
Websites
Timeline
Generic

Eileen Raines

Coventry

Summary

Experienced with logistics coordination and transportation management. Utilizes strategic planning to enhance route efficiency and minimize delays. Track record of maintaining compliance with transportation regulations. Known for adaptability, creativity, and results-oriented mindset. Committed to making meaningful contributions and advancing organizational goals.

Overview

41
41
years of professional experience

Work History

Military Alternative Transportation Specialist

Home Safe Alliance
11.2024 - 07.2025
  • Streamlined communication between agents, transport providers and customer service. Resolved shipment discrepancies and implemented solutions to avoid future issues.
  • Responsible for LTL and OTR operational support for tracking domestic carriers.
  • Provide operational and strategic support for service members hhg’s and personal effects to customer service, clearing, and regional divisions.
  • Provided training and improving operational processes.
  • Skills: Scheduling and Time Tracking, Operations Management, Troubleshooting/Problem Solving, Cross-Functional Team Building

Military Alternative Transportation Coordinator

Tier One Relocation
09.2016 - 07.2024
  • Transitioned from Tier One Relocation to Home Safe Alliance
  • Scheduling and Time Tracking, Operations Management, Troubleshooting/Problem Solving
  • Streamlined communication between agents, transport providers and customer service.
  • Resolved shipment discrepancies and implemented solutions to avoid future issues.
  • Provided training and improving operational processes.
  • Skills: Data Analysis, Analytical Skills, Cross-Functional Team Building
  • Diversity training, household goods, moving/storage and DOT experience

Alternative Transportation Coordinator

Arpin Van Lines, Inc.
10.2013 - 09.2016
  • Ensure origin agent properly prepares the shipment for transport by alternative means and select a destination agent (DA) to service the delivery of the shipment- Solicit rates from alternate means carrier, award and schedule shipment with those carriers. Monitor shipments progress and keep the DA and the military team updated. Assist the DA and the military team in scheduling delivery to the service members. Problem solving with the ability to understand drivers, agents, and customer issues to make decisions and relay direction. Communicate operation information with National Accounts (NA), GSA, and COD bookings.
  • Transition from Arpin Van Lines to Tier One Relocation in in September of 2016

International Operations Coordinator Import/Export

Standard Textile
01.2005 - 01.2012
  • Organize and prepare international documents to secure timely and cost effective delivery of containers to U.S. ports of destination. Audit entry packets (CF7501) for accuracy in information declared to U.S. Customs.
  • Track shipments in transit and report nonconformance to transit standards. Maintain reports and details in STC freight tracking worksheet
  • Work with brokers and internal coordinator and compliance teams to obtain customs clearance.
  • Schedule delivery of global containers, prepare freight claims for damaged product as needed.

Import/Export Operations Supervisor

N.Y.K. Lines
01.1985 - 01.1999
  • Responsible for documentation preparation, price negotiations and material delivery for Import and Export departments. Interfaced with multiple customers and vendors to customize and coordinate international freight delivery. Executed multiple day-to-day tasks while troubleshooting various customer and vendor disputes.
  • Analyzed and made decisions for debits and credits as part of my accounts payable/account receivables responsibilities for the Cincinnati office. Responsible for training and supervision of new documentation coordinator, sales coordinator, and delegating various tasks to ensure smooth day-to-day operations.
  • Responsible for proper release and timely delivery of export and import freight. Developed services for specific account requirements, trace cargo movements, and execute quality processes. Responsible for import and export accounts receivable and relevant reports.
  • Lavino Shipping/IMI Express, Cincinnati, OH Traffic Coordinator Opened the offices of Lavino Shipping and IMI Express, which later became the office of N.Y.K. Line. Initiated all business processes and procedures to accommodate the changing business needs of a start up office. Solely responsible for all traffic and sales coordination, customer service, and general administrative office affairs. Trained and supervised office personnel as the office increased in size for various diversified office functions such as billing, import/export documentation, sales coordination, equipment control and data entry.
  • Transitioned from Lavino Shipping to N.Y.K. Lines.

Education

Logistics - Logistics/Transportation

Atlantic School of Hartford
Hartford, CT
06-1972

No Degree - Liberal Arts

University of Cincinnati
Cincinnati, OH

Skills

  • Managing schedules
  • Documentation management
  • Load planning
  • Assisting customers
  • Shipping regulations
  • Hazardous materials handling
  • Freight forwarding
  • International shipping
  • Negotiating rates
  • Carrier negotiation
  • Time management
  • Customer service
  • Problem-solving

Timeline

Military Alternative Transportation Specialist

Home Safe Alliance
11.2024 - 07.2025

Military Alternative Transportation Coordinator

Tier One Relocation
09.2016 - 07.2024

Alternative Transportation Coordinator

Arpin Van Lines, Inc.
10.2013 - 09.2016

International Operations Coordinator Import/Export

Standard Textile
01.2005 - 01.2012

Import/Export Operations Supervisor

N.Y.K. Lines
01.1985 - 01.1999

Logistics - Logistics/Transportation

Atlantic School of Hartford

No Degree - Liberal Arts

University of Cincinnati

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