Eileen Richardson
Dallas
Summary
Patient Care Technician with over 18 years of experience in delivering compassionate and efficient healthcare services. Demonstrates expertise in patient advocacy, emergency response, and healthcare compliance, fostering trust and improving patient outcomes through innovative care plans. Committed to enhancing patient experiences and advancing healthcare practices through collaboration and continuous learning.
Overview
24
24
years of professional experience
1
1
Certification
Work History
Home Health Aide/ Caregiver
Assisting Hands Home Care
Frisco, TX
03.2017 - Current
- Assist with daily activities, such as bathing, grooming, dressing, oral care, and toileting.
- Assist with daily exercise and physical therapy.
- Transport to doctor’s appointments, labs, pharmacy and scheduled errands.
- Meal planning and preparation.
- Partake in arts and crafts.
- Light house cleaning, laundry, changing bed linens.
- Medication reminders
- Provide companionship
- Assist with transfers
Patient Care Technician Med/Surg Telemetry
UT Southwestern Medical Center
Dallas, TX
08.2020 - 08.2025
- Provided compassionate patient care by assisting with daily activities, leading to improved patient comfort and satisfaction.
- Monitored vital signs and documented changes, facilitating timely interventions that enhanced overall patient outcomes.
- Fostered strong relationships with patients and families, enhancing communication and trust throughout the care process.
- Partnered with nursing teams to assess patient needs, leading to the development of tailored care plans and improved treatment outcomes.
- Assisted in training new Patient Care Technicians, sharing knowledge and best practices to ensure consistency in care delivery.
Mental Health Technician Acute Care Float Pool
Texas Health Resources
Dallas, TX
06.2021 - 01.2024
- Float to designated unit for the day, receive assignment and details for shift.
- Collaborate with assigned nurses regarding patient's care, diet and other health issues and needs
- Also floated to different areas: NICU, Surgical Unit, Post Surgical Unit, HUC, Postpartum, ED, ICU, Ortho, Sitter, Telemetry, Neuro
- Performed scheduled patient safety checks and documented results to establish patients' well-being.
- Provided crisis intervention and de-escalation techniques for patients experiencing emotional distress or exhibiting aggressive behaviors.
- Implemented group therapy sessions, facilitating open communication and fostering a supportive community among patients.
Patient Care Technician
Kaiser Permanente
Hollywood, CA
01.2002 - 02.2017
- Provide direct hands on care for patients: change bed linen, assist with shower, bed bath, dressing, feeding, toileting
- Check and record vital signs: blood pressure, heart rate, temperature, oxygen level, glucose check.
- Maintain communication with nurses, physicians and other treatment providers
- Maintaining a clean safe environment
- Collect meal trays and discard unwanted food items
Education
Bachelor of Science - Psychology
Southern New Hampshire University
New Hampshire12-2027
Vocational Training - Nurse Aide/ CNA
TSC Career Institute
Mesquite, TX12.2023
Associate - Public Mental Health
San Diego City College
San Diego, CA05.2016
High School Diploma - undefined
George Washington Preparatory
Los Angeles, CA06.1989
Skills
- Transportation assistance
- Nutritional meal plan preparation
- Medical charting
- Care plan implementation
- Activities of daily living (adls)
- Emotional support and companionship
- Dementia care
- Certified in CPR/AED
- Recording vital signs
- Bedside care
- Ambulation assistance
- Behavior redirection
Certification
- CNA
- BLS Certification
- CPR Certification
- TWIC Card
- Driver's License
- First Aid Certification
- ACLS Certification
- AED Certification
Timeline
Mental Health Technician Acute Care Float Pool
Texas Health Resources
06.2021 - 01.2024
Patient Care Technician Med/Surg Telemetry
UT Southwestern Medical Center
08.2020 - 08.2025
Home Health Aide/ Caregiver
Assisting Hands Home Care
03.2017 - Current
Patient Care Technician
Kaiser Permanente
01.2002 - 02.2017
Vocational Training - Nurse Aide/ CNA
TSC Career Institute
High School Diploma - undefined
George Washington Preparatory
Bachelor of Science - Psychology
Southern New Hampshire University
Associate - Public Mental Health
San Diego City College