Eileen Rivera

Assisted General Manager with daily operations, including leading staff,ensuring quality and cleanliness,and providing excellent customer service. Handled tasks such as scheduling,food preparation, and ordering inventory. Resolved customer service complaints. Regularly stepped in to perform job duties alongside employees.

Promoted within 3 months of stores Grand Opening. Supervised the front and back of house employees. Balanced the cash register followed by cash drop after every shift. Interacted with customers to built community support. Ensured compliance with company policies, health, and safety standards.

Provided daily care and companionship for grandmother, ensuring safety and comfort at home.

Assisted with personal care, medication management, meal preparation, and mobility support.

Coordinated medical appointments and communicated with healthcare professionals regarding care plans.

Maintained a clean, organized living environment and supported emotional and social well-being.

Developed strong skills in time management, problem-solving, and compassionate communication.