Eileen Romano
New Milford
Summary
Dynamic Business Management and Marketing student at Brigham Young University-Idaho graduating in 2027. Proven track record in high-stakes environments, including serving as a Master Jeweler specialized in B2C luxury sales and a Sales Manager providing B2B international shipping solutions. Demonstrated expertise in strategic selling, account management, and social media strategy, including managing influencer collaborations and content development that drives brand engagement. A collaborative leader with experience mentoring junior teams and managing end-to-end project logistics, ready to apply a blend of analytical research and creative marketing skills to a full-time professional role.
Overview
6
6
years of professional experience
1
1
Certification
Work History
Master Jeweler
Jensen Jewelers
Rexburg, ID
11.2024 - Current
- - Gained deep product knowledge of fine jewelry including diamonds, watches, and custom items.
- - Built strong customer relationships and trust through attentive consultation and sales expertise.
- - Assisted with jewelry repair, cleaning, and quality control to ensure customer satisfaction.
Sales Manager
OptimalShip (DHL Express Sales Lead)
Rexburg, ID
01.2024 - Current
- - Provided international shipping solutions to B2B clients with customized pricing and account setup support.
- - Built and managed customer relationships, improving retention and driving new client acquisitions.
- - Trained and mentored junior sales representatives.
Social Media Manager
The Spirit of Wicks (Candle Company)
Rexburg, ID
01.2024 - Current
- - Created and managed content strategies that increased engagement across platforms (Instagram, TikTok, Facebook).
- - Collaborated with influencers and launched marketing campaigns that increased product awareness.
- - Maintained brand voice and tracked analytics for continuous improvement.
Retail Associate
Journeys Shoes
Danbury, CT
06.2020 - 06.2023
- - Assisted with merchandising, floor layout, and customer support.
- - Trained in upselling and seasonal product promotion.
Disney College Program Intern
Walt Disney World Resort
Orlando, FL
10.2022 - 03.2023
- Engaged with guests to provide information and resolve concerns, enhancing overall satisfaction.
- Monitored inventory levels and assisted in supply management, ensuring availability of necessary resources.
- Handled cash transactions accurately while adhering to strict financial policies in order to maintain trustworthiness within the program environment.
Education
Bachelor of Business Management - Marketing
Brigham Young University-Idaho
04-2027
High School -
New Milford High School
01-2021
Skills
- Account management
- Strategic and social selling
- Business research
- Critical Thinking
- Project Management
- Content Development
- Relationship building
- Goals and performance
Websites
Certification
- Certified Master Jeweler, Jensen Jewelers - Nov 2024-Present
Languages
Spanish
Native or Bilingual
French
Native or Bilingual
Timeline
Master Jeweler
Jensen Jewelers
11.2024 - Current
Sales Manager
OptimalShip (DHL Express Sales Lead)
01.2024 - Current
Social Media Manager
The Spirit of Wicks (Candle Company)
01.2024 - Current
Disney College Program Intern
Walt Disney World Resort
10.2022 - 03.2023
Retail Associate
Journeys Shoes
06.2020 - 06.2023
Bachelor of Business Management - Marketing
Brigham Young University-Idaho
High School -
New Milford High School