Eileen Schwalm
Naperville ,Illinois
Summary
Experienced professional with multiple years of experience working with the public, servicing customers and performing various administrative duties. Proven history of working well as a member of a team and exceeding performance expectations.
Overview
17
17
years of professional experience
Work History
Administrative Specialist
DuPage County Building & Zoning Department
1 2018 - Current
- Handle all FOIA requests submitted, review and respond to requests within appropriate time frame.
- Assist Code Compliance Officers with entering code violations into database.
- Assist with adjudication process for code violations, including preparing summonses, case file documents and attend hearing to facilitate check in of defendants.
- Secretary of DuPage County Development Committee for past 5 years.
Fire Department Administrative Assistant
City Of Wheaton
09.2016 - 1 2018
- Received all incoming non-emergency calls, distribute mail correspondence, manage calendars and composing documents.
- Review incident reports for errors and completeness, before submitting to National Fire Incident Reporting System database.
- Oversaw record retention and proper record disposal in compliance with State of Illinois Archives Records Management Section.
- Maintain utmost confidentiality with sensitive information.
Legal Assistant
Codilis & Associates P.C.
07.2012 - 08.2016
- Monitor communication of new referrals and information in software.
- Review defendant information and reconcile monetary figures provided.
- Prepared and drafted correspondence for new files.
- Managed accounts and client records of clients, observing confidentiality, and extreme discretion
Account Clerk III
City Of Wheaton
03.2007 - 05.2011
- Maintain accurate receivable records.
- Generate all municipal invoices including parking tickets, business licenses, leased parking and ambulance payments.
- Monitor delinquent accounts in collections.
- Timely completion of new resident account set up process.
- Respond to general questions and complaints from residents.
Education
Associate of Applied Science - General Studies
College of DuPage
Glen Ellyn, Illinois Skills
- Excellent phone etiquette
- Accurate and detailed
- Recordkeeping
- Reliability
- Attention to Detail
- Problem-Solving
- Excellent Communication
- Confidential Document Control
Timeline
Fire Department Administrative Assistant
City Of Wheaton
09.2016 - 1 2018
Legal Assistant
Codilis & Associates P.C.
07.2012 - 08.2016
Account Clerk III
City Of Wheaton
03.2007 - 05.2011
Administrative Specialist
DuPage County Building & Zoning Department
1 2018 - Current
Associate of Applied Science - General Studies
College of DuPage
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