Eileen Serrano
El Cajon,US
Summary
Educational professional prepared to deliver impactful instruction and foster positive learning environment. Proven ability to engage students through well-structured lesson plans and collaborative activities. Reliable, adaptable, and skilled in fostering academic growth and teamwork.
Overview
7
7
years of professional experience
1
1
Certification
Work History
Student Teacher
Meridian Elementary
02.2025 - Current
- Planned and delivered lessons that involved differentiated instruction in order to fit the needs of all students.
- Collected and analyzed student work to tailor instruction and provide meaningful feedback.
- Used multiple instructional strategies such as modeling, think-alouds, and scaffolding to deepen student understand
- Promoted a positive learning environment by establishing clear expectations, enforcing classroom rules, and fostering open communication.
- Monitored classrooms for safety and good behavior, offering students positive reinforcement to maintain discipline.
Student Teacher,
Naranca Elementary
08.2024 - 02.2025
- Assisted teachers by supervising tests, evaluating assignments, and organizing classroom resources to enhance learning environments
- Implemented a conducive learning space by promoting positive student behavior
- Facilitated small group discussions to those who needed extra help in their language skills, as well as challenged those who were advanced
Customer Service Team Member
San Diego Zoo
06.2018 - 09.2024
- Effectively managed cash registers, debit/credit card terminals, and other checkout systems with precision
- Facilitated the onboarding and training of new employees, providing comprehensive guidance on company procedures, and job responsibilities
- Promoted superior experience by addressing customer concerns, demonstrating empathy, and resolving problems swiftly.
- Enhanced customer satisfaction by resolving product and service issues promptly and efficiently.
Education
Associate in Science (A.S.) - Liberal Studies
Grossmont College
06.2023
Bachelor of Science (B.S.) - Elementary Education Candidate
San Diego State University
San Diego, CA12.2024
Multiple Subjects Teaching Credential - Elementary Education
San Diego State University
San Diego, CA05-2025
Skills
- Customer Service
- Team collaboration
- Effective communication
- Student Engagement
- Small Group Instruction
- Problem Solving
Certification
- First Aid- Adult and Pediatric (2024-03-29)
- CPR-Adult and Pediatric (2024-03-29)
- AED-Adult and Pediatric (2024-03-29)
Timeline
Student Teacher
Meridian Elementary
02.2025 - Current
Student Teacher,
Naranca Elementary
08.2024 - 02.2025
Customer Service Team Member
San Diego Zoo
06.2018 - 09.2024
Associate in Science (A.S.) - Liberal Studies
Grossmont College
Bachelor of Science (B.S.) - Elementary Education Candidate
San Diego State University
Multiple Subjects Teaching Credential - Elementary Education
San Diego State University