Summary
Overview
Work History
Education
Skills
Timeline
Generic

Eileen Sparks

Lebanon

Summary

Dynamic manager with a proven track record at Point S Tire and Automotive, excelling in vendor management and team leadership. Adept at enhancing operational efficiency and resolving customer issues, I foster a collaborative environment that drives performance improvement and ensures high-quality service delivery. Committed to coaching and mentoring staff for success. Reliable Manager demonstrating high level of ownership and initiative. Possessing exceptional work ethic and desire to go above and beyond to exceed company expectations. Offering knack for building productive working relationships. Successful in fast-paced, deadline-driven environments to manage goals and team development. History of thriving in team-oriented environments.

Overview

10
10
years of professional experience

Work History

Manager

Point S Tire and Automotive
Lebanon
06.2017 - 03.2025
  • Resolved customer complaints and issues promptly, maintaining a positive brand image.
  • Conducted regular meetings with staff to discuss progress and identify areas of improvement.
  • Oversaw daily operations, maintaining efficiency and quality standards.
  • Established processes to ensure efficient workflow throughout the organization.
  • Delegated work to staff, setting priorities and goals.
  • Managed vendor relationships by negotiating contracts and ensuring timely delivery of goods and services.
  • Maintained up-to-date records of employee attendance, payroll information, vacation requests.
  • Evaluated individual and team business performance and identified opportunities for improvement.

Assistant Store Manager

Orielly Auto Parts
Lebanon
03.2015 - 05.2017
  • Oversaw daily cash handling procedures, reconciling discrepancies as necessary.
  • Prepared staff work schedules and assigned team members to specific duties.
  • Completed thorough opening, closing, and shift change functions to maintain operational standards each day.
  • Used strong issue resolution and communication skills to cultivate and strengthen lasting client relationships.
  • Managed the day-to-day operations of the store, including customer service, inventory management and staff scheduling.
  • Assisted in recruiting efforts by interviewing candidates for open positions in the store.
  • Supervised cash handling processes to ensure accuracy of transactions.
  • Worked successfully with diverse group of coworkers to accomplish goals and address issues related to our products and services.

Education

High School Diploma -

Sweet Home High School
Sweet Home, OR
06-1990

Skills

  • Vendor management
  • Employee training
  • Payroll administration
  • Inventory management
  • Process improvement
  • Customer service
  • Team building
  • Staff scheduling
  • Issue resolution
  • Performance evaluation
  • Communication skills
  • Operational efficiency
  • Positive attitude
  • Hiring and training
  • Teamwork
  • Active listening
  • Coaching and mentoring
  • Time management abilities
  • Reporting and documenting
  • Policy implementation
  • Professional and courteous
  • Reliability
  • Teamwork and collaboration
  • Time management
  • Staff management
  • Problem-solving abilities
  • Adaptability
  • Team leadership
  • Sales management
  • Professionalism
  • Attention to detail

Timeline

Manager

Point S Tire and Automotive
06.2017 - 03.2025

Assistant Store Manager

Orielly Auto Parts
03.2015 - 05.2017

High School Diploma -

Sweet Home High School

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Eileen Sparks