Overview
Work History
Education
Skills
Timeline
Generic

Eileen Trussell

West Sacramento,CA

Overview

29
29
years of professional experience

Work History

Development Director

Union Gospel Mission of Sacramento
Sacramento, CA
01.2010 - Current
  • Developed and implemented fundraising strategies to increase donations.
  • Conducted research on potential donors and identified key prospects for cultivation.
  • Organized special events to engage existing and prospective donors.
  • Managed a portfolio of major donor relationships, providing stewardship and solicitation support.
  • Coordinated with internal teams to ensure accurate tracking of all donor information.
  • Created reports summarizing progress against development goals and objectives.
  • Collaborated with external vendors to plan large-scale fundraising campaigns.
  • Designed systems to track donor contributions, pledges, grants, and other sources of revenue.
  • Prepared presentations outlining development goals and strategies for board meetings.
  • Oversaw the creation of marketing materials used in fundraising efforts.
  • Contributed ideas at team meetings regarding innovative approaches to fundraising.
  • Researched industry trends in order to identify new ways of increasing donations.
  • Enhanced fundraising by many 35%.
  • Made appearances at special events as official client representative to develop new relationships with possible donors.
  • Supervised and updated organization's social media accounts and websites, delivering fresh and exciting content to platforms.
  • Supported efforts through highly intensive schedule of visiting with potential donors and pitching compelling presentations and in-depth fundraising proposals.
  • Devised materials for fundraising programs, uploaded to social media and websites and mailed to former donors.
  • Exceeded specific team goals and resolved issues, partnering with staff to share and implement donor initiatives.
  • Supervised and updated organization's social media accounts and websites, keeping content exciting and fresh.
  • Cultivated strong professional relationships with suppliers and key clients to drive long-term business development.
  • Coached, developed and motivated team to achieve revenue goals.
  • Enhanced sales volume through skilled support to both new and inactive customers.
  • Met with sales and design departments to determine project road maps and create unique products to drive profitability and champion brand.

Office Manager

Union Gospel Mission of Sacrament
Sacramento, CA
11.2010 - 07.2018
  • Developed and implemented office policies and procedures.
  • Assisted with the preparation of budgets, forecasts and financial statements.
  • Supervised staff members, organized schedules and delegated tasks.
  • Maintained filing system for records, correspondence and other documents.
  • Provided administrative support to management team including preparing reports and presentations.
  • Resolved customer inquiries in a timely manner while maintaining positive relationships with clients.
  • Managed front desk operations including greeting visitors, answering questions or directing them to appropriate personnel.
  • Tracked invoices and payments to ensure accuracy of accounts receivable and payable information.
  • Organized company events including holiday parties, team building activities .
  • Ensured compliance with applicable laws regarding employment practices.
  • Provided training to new hires on office policies and procedures.
  • Oversaw receiving and organizing correspondence, answering and forwarding calls and creating business letters and records.
  • Reviewed files and records to obtain information and respond to requests.
  • Managed, scheduled and coordinated office functions and activities for employees.
  • Handled scheduling and managed timely and effective allocation of resources and calendars.
  • Used judgment and initiative in handling confidential matters and requests.
  • Managed office budget to handle inventory, postage and vendor services.
  • Coordinated office activities and operations to secure efficiency and compliance with company policies.
  • Elevated customer satisfaction ratings by promptly resolving client and case issues.
  • Trained and mentored administrative staff members in company policies, daily task execution and industry best practices.
  • Sustained office efficiency by implementing and planning office systems, equipment procurement and layouts.
  • Interpreted and communicated work procedures and company policies to staff.
  • Negotiated contracts with vendors, securing favorable terms and cost savings.
  • Delegated work to staff, setting priorities and goals.
  • Reviewed completed work to verify consistency, quality, and conformance.
  • Recruited and trained new employees to meet job requirements.
  • Provided leadership, insight and mentoring to newly hired employees to supply knowledge of various company programs.
  • Interviewed prospective employees and provided input to HR on hiring decisions.
  • Produced thorough, accurate and timely reports of project activities.
  • Planned and led team meetings to review business results and communicate new and ongoing priorities.
  • Held regular one-on-one meetings with employees to review performance and priorities and provide feedback.
  • Evaluated individual and team business performance and identified opportunities for improvement.
  • Organized team activities to build camaraderie and foster pleasant workplace culture.
  • Implemented quality control measures to uphold company standards.

Real Estate Owner

The Homes to Loans Consultants
West Sacramento, CA
02.1996 - 09.2010
  • Managed daily operations of business, including hiring and training staff.
  • Developed strategic plans to increase profitability and efficiency.
  • Negotiated contracts with vendors and suppliers.
  • Created marketing campaigns to attract new customers.
  • Analyzed industry trends to develop competitive strategies.
  • Reviewed legal documents related to business operations.
  • Ensured compliance with local, state, and federal regulations.
  • Set pricing structures according to market analytics and emerging trends.
  • Promoted business on social media platforms to maximize brand identity and generate revenue.
  • Led startup and creation of operational procedures and workflow planning.
  • Developed and implemented successful sales strategies to meet business goals.
  • Negotiated with vendors to gain optimal pricing on products resulting in substantial increase in profit margin.
  • Hosted special events to boost brand awareness and increase community engagement.
  • Managed sales presentations to promote product and brand benefits.
  • Delegated work to staff, setting priorities and goals.
  • Formed and sustained strategic relationships with clients.
  • Improved productivity initiatives, managing budgets and accounts, coordinating itinerary and scheduling appointments.

Education

Associate of Arts - Business Administration And Management

Simmons Business School
White Plains, NY
07-1985

Skills

  • Capital campaign management
  • Best practices knowledgeable
  • Financial goals
  • Recruiting
  • Event oversight
  • Financial goal-oriented
  • Fundraising expertise
  • Strategy implementation
  • Social media expertise
  • Oral and written communications
  • Volunteer organizations
  • Communication Skills
  • Team Leadership
  • Profit maximization
  • Financial records analysis
  • Reliability
  • Customer Acquisition
  • Brand Promotion
  • Customer Relationship Management

Timeline

Office Manager

Union Gospel Mission of Sacrament
11.2010 - 07.2018

Development Director

Union Gospel Mission of Sacramento
01.2010 - Current

Real Estate Owner

The Homes to Loans Consultants
02.1996 - 09.2010

Associate of Arts - Business Administration And Management

Simmons Business School

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Eileen Trussell