Eileen Valerio
Mineola,NY
Summary
Experienced and detail-oriented medical assistant and medical secretary with strong knowledge and compliance of medical standards and operations. Resourceful problem-solver with a compassionate attitude and excellent communication skills. Effective in inventory control, customer service, and office procedures. Highly motivated professional known for a strong work ethic, adaptability, and quick learning abilities, thriving in fast-paced and collaborative work environments.
Overview
5
5
years of professional experience
Work History
Social Work Intern
Department of Homeless Services - PATH
The Bronx, NY
09.2023 - 05.2024
- Conducted prescreen interviews and consultations for shelter placement or diversion to families applying for services at PATH and provided information about shelter resources, and offered guidance on other housing options.
- Interviewed applicants to determine eligibility for shelter and referred them to appropriate departments such as NoVa (DV unit), ACS, and Homebase.
- Participated in regular team meetings to discuss cases, review progress notes, and strategize interventions.
Offsite Medical Secretary
Mount Sinai West Hospital
New York, NY
01.2022 - 11.2023
- Provided comprehensive patient care by taking vital signs and assisting physicians during examinations.
- Demonstrated strong communication skills by professionally managing incoming calls and directing them to the appropriate personnel.
- Ensured smooth clinic operations by efficiently managing patient check-in/out, scheduling appointments, maintaining supplies, and preparing examination rooms.
Medical Assistant
Mobile Health
Brooklyn, NY
04.2020 - 01.2022
- Provided comprehensive medical support by measuring vital signs, weight, and height, ensuring thorough patient check-in, and preparing documents for provider consultations.
- Maintained cleanliness and stocked supplies in examination rooms, conducted precise phlebotomy for specimen collection, and administered drug screening and DOT physical tests.
- Proficiently performed EKGs, hair toxicology tests, urine dipstick tests, vision screenings, color vision screenings, PAT tests, and PCR tests, adhering to established guidelines and ensuring accuracy in results.
Ryan Health - Medical Assistant
White Cap Services
New York, NY
05.2021 - 08.2021
- Conducted thorough initial patient examinations, accurately recording observations in medical records, while efficiently handling incoming calls, chats, and emails to provide effective customer support.
- Facilitated communication between patients and physicians by relaying concerns, updates, and prescriptions, alongside scheduling appointments and gathering medical history and vital signs.
- Prepared treatment areas, maintained organizational efficiency, managed prescription coordination, performed rapid COVID and strep tests, ensured HIPAA compliance, and sterilized medical equipment following procedures.
Medical Assistant
Southern Medical Offices
Bronx, NY
08.2019 - 04.2020
- Interviewed patients to gather medical information and record vital signs, weight, and height, while also ensuring exam rooms were cleaned and stocked.
- Facilitated communication between patients and physicians by relaying messages and scheduling appointments, preparing treatment rooms, and organizing documents and supplies.
- Managed prescription coordination, ensured patient confidentiality, performed insurance verification, and collaborated with pharmacies to address medication issues, while also providing assistance and information via phone calls.
Education
Bachelor of Arts - Social Work
Lehman College
The Bronx05.2024
Narcan Certification - Opioid Overdose Prevention
NYSDOH Registered Opioid Overdose Program
The Bronx, NY10.2023
Associate of Arts - Liberal Arts And Sciences
Hostos Community College
The Bronx, NY12.2021
Medical Assistant Program - Medical Assisting
Ace Institute of Technology
Manhattan, NY05.2019
R. - High School Diploma -
Liceo Secundario Ruben Dario Altamira
Dominican Republic05.2016
Skills
- Case Management
- Exceptional Attention to Detail
- Effective Customer Service Expertise
- Skilled in Venipuncture and Phlebotomy
- Strong Analytical Decision-Making Skills
- Proficient in Microsoft Office Suite
Languages
Bilingual/Fluent in English and Spanish.
Timeline
Social Work Intern
Department of Homeless Services - PATH
09.2023 - 05.2024
Offsite Medical Secretary
Mount Sinai West Hospital
01.2022 - 11.2023
Ryan Health - Medical Assistant
White Cap Services
05.2021 - 08.2021
Medical Assistant
Mobile Health
04.2020 - 01.2022
Medical Assistant
Southern Medical Offices
08.2019 - 04.2020
Bachelor of Arts - Social Work
Lehman College
Narcan Certification - Opioid Overdose Prevention
NYSDOH Registered Opioid Overdose Program
Associate of Arts - Liberal Arts And Sciences
Hostos Community College
Medical Assistant Program - Medical Assisting
Ace Institute of Technology
R. - High School Diploma -
Liceo Secundario Ruben Dario Altamira
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