A conscientious, diligent employee with excellent work ethic and is skillful in delivering prompt customer service and
dealing with customer issues in a timely professional manner. Excellent written and verbal communication skills.
Efficient at adapting to new fast paced environments.
Strong Customer Service
Skills
Problem Solving
Well Organized
MS WORD
Client Focused
Conflict Resolution
Overview
16
16
years of professional experience
Work History
Hairstylist
Glamsquad
New York, NY
01.2018 - Current
Performed impeccable customer service and made sure clients are happy
Provide customers with truly personalized experience, in the comfort of their own homes
Customized each home experience to achieve the highest level hairstyling techniques
HAIRHOUSE
Bronx, NY
01.2019 - Current
Detailed consultations on color and hair history
Analyze hair and provide high end Customer Service to clients
Advise clients on dos and donts regarding hair care
Front Desk Assistant
SASSOON SALON
New York, NY
01.2013 - 01.2018
Provide prompt and courteous service: both on the phone and in person
Registering and scheduling patient/client appointments, taking multiple calls
Monitored all working area conditions and equipment to ensure they are within corporate standards for cleanliness, proper maintenance and safety.
Organized, filed paperwork, open/closed register
Office Support
USP, LLC
Tampa, FL
01.2009 - 01.2013
Worked directly under the president of the company with limited supervision
Managed all account receivable on excel
Assisted all employees and vendors with any questions or concerns regarding payroll and hours managed all phones and office equipment, fax, scanner, copier and shipping
Education
High School Diploma -
Dixie M. Hollins High School
Kenneth City, FL
06.2001
Skills
Cosmetology
Customer consultation
Hair maintenance expert
Relationship building and management
Outstanding client retention
Detail-orientated
Makeovers
Highly motivated self-starter
Timeline
HAIRHOUSE
01.2019 - Current
Hairstylist
Glamsquad
01.2018 - Current
Front Desk Assistant
SASSOON SALON
01.2013 - 01.2018
Office Support
USP, LLC
01.2009 - 01.2013
High School Diploma -
Dixie M. Hollins High School
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