Summary
Overview
Work History
Education
Skills
Timeline
Generic

Eileena` Prettyman

Portland,OR

Summary

Drawing from diverse personal journeys, I am a dedicated and empathetic person with a rich tapestry of life experiences suited for peer led services. Offering genuine understanding and support. Skilled in active liste4ning, problem solving and conflict resolution. Sharing hope, strength and life experiences to empower others on their journy through recovery.

Overview

14
14
years of professional experience

Work History

Warehouse Associate

TERRA Staffing Group
10.2022 - 01.2024
  • Operated various types of equipment such as forklifts, pallet jacks, or hand trucks safely while moving products throughout the facility.
  • Assisted in training new hires, sharing best practices and providing support for their integration into the team.
  • Corresponded with carrier representatives to make arrangements and provide instructions for shipment and delivery of orders.
  • Collaborated with sales teams to meet deadlines for special orders or expedited shipments, ensuring customer satisfaction through prompt service.

Store Manager

Everyday Deals Grocery Liquidators
03.2020 - 10.2022
  • Managed inventory control, cash control, and store opening and closing procedures.
  • Managed daily operations to ensure smooth functioning of the store, maintaining a clean, safe environment for customers and employees.
  • Addressed customer complaints promptly and professionally, resolving issues to maintain positive relationships with clientele.
  • Assisted with hiring, training and mentoring new staff members.
  • Mentored new hires during their onboarding process, ensuring they were well-equipped to excel in their roles from day one.
  • Fostered a positive work environment by cultivating strong relationships between team members through team-building activities and consistent recognition of individual achievements.
  • Interacted well with customers to build connections and nurture relationships.
  • Cultivated and strengthened lasting client relationships using strong issue resolution and dynamic communication skills.

house keeping team lead

Hawthorn Retirement Group LLC
09.2016 - 02.2020
  • Managed staff of 4 housekeepers.
  • Led cross-functional efforts between maintenance department and housekeeping unit for quick resolution of facility-related issues.
  • Reduced staff turnover through effective communication, training, and team-building initiatives.
  • Trained new hires in housekeeping best practices, resulting in consistent service quality across the team.
  • Trained and mentored all new personnel to maximize quality of service and performance.

Volunteer

Union Gospel Mission Of Portland
06.2010 - 08.2011
  • Organized racks and shelves to maintain store visual appeal, engage customers, and promote specific merchandise.
  • Provided positive first impressions to welcome existing, new, and potential customers.
  • Contributed to visual merchandising efforts by creating eye-catching displays that showcased products effectively and enticed shoppers to make purchases.

Education

Certified Recovery Mentor/Peer Wellness Specialist

Oregon Peer Training & Innovative Center
Portland, OR
04.2024

GED -

Portland Community College
Portland, OR
02.2012

Skills

  • Willing to Learn
  • Critical Thinking
  • Decision-Making
  • Work Planning and Prioritization
  • Quality Assessment and Assurance
  • Team Collaboration

Timeline

Warehouse Associate

TERRA Staffing Group
10.2022 - 01.2024

Store Manager

Everyday Deals Grocery Liquidators
03.2020 - 10.2022

house keeping team lead

Hawthorn Retirement Group LLC
09.2016 - 02.2020

Volunteer

Union Gospel Mission Of Portland
06.2010 - 08.2011

Certified Recovery Mentor/Peer Wellness Specialist

Oregon Peer Training & Innovative Center

GED -

Portland Community College

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Eileena` Prettyman