Newly Certified Phlebotomist with extensive training and hands-on experience in venipuncture, capillary puncture and special collection techniques. Quick to build rapport with patients and successful at reducing patients' anxiety or discomfort.
Overview
3
3
years of professional experience
Work History
Barista
Starbucks
Fillmore And Houston , TX
08.2022 - Current
Responsible for the execution of all drink choices on Starbucks menu, as well as any modifications to meet customer needs
Adhering to all safety, cleanliness, and decorum standards
Above average ability to multitask in a fast-paced, high-demand environment
Personally oversees the customer experience to meet and exceed customer needs, and builds lasting relationships with regulars
Educates customers on store offerings and coffee culture
Regularly delegates tasks and helps lead the team to achieve sales and drive through goals
Receptionist
Manzo's multiservices
Oxnard, CA
10.2021 - 01.2022
Responsible for welcoming guests and greeting customers who visit the business
As well as coordinating front-desk activities, including distributing correspondence and redirecting phone calls
This role focused on exceptional customer service, communication, and administrative activities
Education
Certificate of Technical Studies - Medical Laboratory Science
Cyfair Career Institute
11706 Fallbrook Dr Houston, Tx 77065
High School Diploma -
Fillmore High School
Fillmore, Ca
Skills
Checking vital signs
Venipuncture
Capillary puncture
Analysis/Urinalysis
POCT
Bilingual
Attentive
Great customer and patient service
Punctual
Great communication
Fast learner
Positive attitude
Problem solving
Patience
Effective Listening Skills
Cleanliness
Butterfly needle technique
Blood collection
Languages
English
Spanish
Timeline
Barista
Starbucks
08.2022 - Current
Receptionist
Manzo's multiservices
10.2021 - 01.2022
Certificate of Technical Studies - Medical Laboratory Science