Eileene Marden
Lodi,CA
Summary
Accomplished at Wells Fargo, I spearheaded branch expansions and relocations, enhancing strategic growth and stakeholder engagement. Expert in project management and team collaboration, I successfully managed multi-state projects, significantly improving operational efficiency and customer satisfaction. My leadership ensured compliance and fostered a culture of excellence in service delivery. Strategic Consultant known for high productivity and efficiency in task completion. Specialize in business process optimization, risk management, and stakeholder engagement. Excel in problem-solving, communication, and adaptability to ensure successful project outcomes. Navigate complex challenges using analytical skills and collaborative approach to drive organizational improvements.
Overview
19
19
years of professional experience
Work History
Business Execution Consultant-New Branch Openings
Wells Fargo
Lodi, CA
01.2022 - 01.2025
- Managed extensive implementations for DeNovo and branch relocations across Minnesota, Wisconsin, Iowa, Missouri, South Dakota, North Dakota, Nebraska, Illinois.
- Oversaw significant expansion efforts in the Chicago area.
- Organized and led strategic meetings with regional leadership to align on branch implementation plans.
- Facilitated discussions with partners to review comprehensive implementation timelines.
- Scheduled and managed collaborative sessions to address upcoming branch projects.
- Collaborated with regional leadership on floor plan assessments for improved multi-channel transactions.
- Conduct and coordinate meetings from the beginning and final stages of a branch opening with Region Leadership, ATM, Construction Partners, Security, Safe Deposit, Technology, Support Admin, Finance, and Transportation Partners, to meet required timelines for a successful branch opening.
- Streamlined resolution processes by acting as the main point of contact for leaders and partners on matters involving DeNovo's and relocations.
- Supported district and branch leadership by delivering guidance and insights throughout all project phases.
- Facilitated smooth implementation through on-site assistance during setup week and resolution of escalated requests.
- Collaborated with region and branch leadership to ensure alignment with Branch Banking Procedures.
- Managed multiple projects simultaneously, ensuring timely completion.
Regional Services Senior Consultant
Wells Fargo
Lodi, CA
01.2008 - 01.2022
- Consulted with branches and regional management to uphold regulatory compliance programs.
- Supports branches in meeting performance objectives by performing proactive assessments of current practices through on-site visits, and developing and delivering learning programs and presentations that meet identified needs in the areas of team member experience, customer experience, growth, and risk management.
- Identified improvement opportunities through assessments of branch practices, and implemented targeted learning and initiatives.
- Managed complex markets, regions, and enterprise-wide projects through collaboration with market leadership.
- Acted as main communication liaison to branches for matters related to Internal/Cash Control, Risk Management, Transaction Processing, and Regulatory Compliance.
- Delivered targeted workshops to enhance policy and procedural skills at various organizational tiers.
- Supported loss mitigation strategies through effective collaboration with multiple departments.
Branch Manager
Wells Fargo
Lodi, CA
01.2006 - 01.2008
- Provided training and mentorship to team members to enhance financial success for customers.
- Guided the team in delivering exceptional customer service and achieving financial goals.
- Leads team to ensure adherence to regulatory risks and compliance.
- Coordinated efforts across multiple departments to strengthen relationships among team members and external partners.
Skills
- Team collaboration
- Project management
- Problem-solving
- Decision-making
- Change management
- Forecasting and reporting
- Strategic growth management
- Timeline development
- Stakeholder engagement
- Employee management
- Verbal and written communication
- Staff management
- Project implementation
- Strategic planning
- Subject matter expert
References
- Amisha Patel, Senior Lead Business Execution Consultant, 415-450-7610, amisha.n.patel@wellsfargo.com, 701 S Ham Ln., Lodi, CA, 95242
- Shakia Demery-Lizotte, Business Execution Manager, 661-859-8474, Shakia.D.Demery-Lizotte@wellsfargo.com
- Karen Greene-Zobitz, Business Execution Senior Manager, 925-808-9215, zkaren@wellsfargo.com, 1755 Grant St., Concord, CA, 95429
Timeline
Business Execution Consultant-New Branch Openings
Wells Fargo
01.2022 - 01.2025
Regional Services Senior Consultant
Wells Fargo
01.2008 - 01.2022
Branch Manager
Wells Fargo
01.2006 - 01.2008
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