Eileen "Emi" Ho

Organized creative hands-on curriculum and child-based activities, enhancing children's physical, emotional and social well-being. Facilitate workshops, trainings and conferences to improve on-going education.

Coordinated patient care activities for Head & Neck Oncology Cancer unit.

• Assisted physicians taking vital signs, patient histories and preparing patients for examinations.
• Maintained accurate medical records through registration, filing, charting, and data entry into electronic health record system.

Advocated, engage, inspire, and facilitate meaningful connections with clients which assist the person to explore, create and meet their own recovery goals.

• Facilitated group therapy sessions to promote autonomy, peer support, family member care, safety, and recovery strategies.
• Provided crisis intervention services when needed by utilizing various therapeutic approaches such as cognitive-dialectical behavior therapy.
• Coordinated long-term medical, educational, social, vocational, and other related services and care for clients.

Consistently met company and department objectives within budget and time constraints. Trained over 30 employees on accurate on-boarding, triaging, and dispatching procedures while personally handling 100+ daily calls and orders received daily. Reviewed performance reports to improve continuous improvement for office and staff. Liaised with HR management to devise and update policies based on changing industry and social trends. Managed schedules of team of 30+ personnel to keep shifts properly staffed.

Center For Speech, Language, Occupational and Behavior Therapy provides: Speech and Language, Occupational, and Behavior Therapy. Early Intervention services Los Altos, Fremont, and San Jose community.

• As an ABA therapist, I worked closely with families who are exposed to the Autism Spectrum and provided at-home, school, or office-facility sessions.

Educated, mixed, and served both alcoholic and non-alcoholic beverages alongside meals for patrons. Host/open table knowledge.

• Trained and mentored new staff on service protocols, POS and money transactions, restaurant and customer service standards.

Michelin star and Zagat rated Japanese robata specializing in tapas, noodles, and seafood delicacies in an intimate setting.

• Host/open table knowledge, prep and close bar, operate POS and money transactions, mixed and garnish meals and drinks with restaurant's specifications. Sapporo promotional and special events ambassador.