Summary
Overview
Work History
Education
Skills
Affiliations
Accomplishments
Certification
Websites
References
Timeline
Generic

Eileigh Sullivan

Leander,Texas

Summary

Dynamic and results-oriented professional with a proven track record at QuikTrip, adept in payment processing and customer service. Excelled in regulatory compliance and inventory management, enhancing operational efficiency by 30%. Skilled in fostering customer relationships and training employees, I bring a blend of hard and soft skills to drive success and innovation. Dynamic Clerk known for commitment to balancing productivity and client satisfaction. Dedicated to quickly attending to client issues to drive loyalty.

Overview

8
8
years of professional experience
1
1
Certification

Work History

Clerk

QuikTrip
Cedar Park, Texas
11.2021 - Current
  • Processed payments, refunds, and exchanges accurately and efficiently.
  • Delivered messages and ran errands.
  • Operated cash register to process cash, check, and credit card transactions.
  • Answered customer inquiries via phone and email.
  • Trained staff members to perform work activities and use computer applications.
  • Monitored and directed work of lower-level clerks.
  • Processed customer orders promptly and accurately.
  • Processed customer payments accurately and efficiently.
  • Completed day-to-day duties accurately and efficiently.
  • Managed time effectively to ensure tasks were completed on schedule and deadlines were met.
  • Observed food handling and sanitation procedures to safeguard against foodborne illnesses.
  • Ensured proper storage of food supplies to minimize waste and maintain freshness.
  • Monitored temperatures of prepared food and cold-storage areas.
  • Prepared meats, vegetables or desserts according to orders or instructions.
  • Cleaned and sanitized kitchen equipment, utensils and work stations.
  • Cleaned and sterilized dishes, countertops, and utensils to prevent bacteria growth.
  • Helped in setting up and cleaning up before and after service, ensuring a ready-to-use kitchen.
  • Stored perishable food items in freezer or refrigerator to protect from spoilage.

CNA/shower Aid

Family Tree Assisted Living
Morgan, UT
01.2020 - 02.2021
  • Planned and served meals and snacks to patients according to prescribed diets.
  • Supported non-ambulatory residents in range of motion exercises.
  • Administered medications under supervision of a licensed nurse.
  • Answered patient call lights promptly and responded to requests appropriately.
  • Conducted routine checks on patient vitals, blood pressure, blood sugar and heart rate.
  • Assisted patients in ambulation and transfers using proper body mechanics.
  • Transported residents within the facility as needed.
  • Used mobility devices to transport patients.
  • Distributed drinking water and nourishment to residents.
  • Fostered relationships with patients, caregivers and healthcare teams to achieve individual care plan targets.
  • Recognized signs, symptoms of abuse, neglect and reported them per policy.
  • Supported daily living activities by serving meals, feeding, ambulating and turning over and positioning patients.

Residential House Staff

Chrysalis
Riverdale, UT
03.2018 - 06.2019
  • Identified areas for improvement, narrowing focus for decision-makers in making necessary changes.
  • Monitored vital signs and medication under supervision of registered nurse.
  • Delivered warm companionship with conversation, emotional reassurance and coordination of mentally stimulating activities.
  • Documented key information from each service visit into detailed reports.
  • Vacuumed carpets regularly to remove dust and dirt particles.
  • Gathered soiled laundry from bedrooms for washing purposes.
  • Vacuumed floors and dusted furniture to maintain organized, professional appearance.
  • Supported families during periods of disruption providing client help in adjusting to new lifestyles.
  • Emptied wastebaskets and disposed of soiled linens in guest rooms to reduce spread of germs and enhance freshness.
  • Maintained and organized cleaning supplies stock.
  • Consulted with team caring for patient to evaluate needs and plan for healthcare services.
  • Moved beds, sofas and small furniture to wipe down baseboards and remove dust and dirt from hard-to-reach areas.
  • Followed safety protocols while performing duties such as use of protective gear like gloves or masks when necessary.
  • Assisted with packing, unpacking of resident's belongings upon move-in, move-out.

Shift Leader

Papa Murphy's
Riverdale, UT
05.2017 - 01.2018
  • Evaluated employee performance, delivering individualized feedback and praise.
  • Utilized POS systems efficiently for order processing and inventory management.
  • Conducted regular team meetings to communicate targets, updates, and gather feedback.
  • Coached team members to increase productivity and reduce workplace accidents.
  • Managed daily workflow and scheduled staff for adequate coverage.
  • Checked orders for quality and completeness.
  • Monitored inventory levels and ordered supplies as needed.
  • Inspected food preparation areas to ensure proper sanitation standards were met at all times.
  • Analyzed sales data to identify trends and areas for improvement.
  • Scheduled team members for shifts based on business needs and customer demand.
  • Identified needs of customers promptly and efficiently.
  • Monitored and maintained equipment to ensure operational efficiency.
  • Assisted in the development and implementation of new operational procedures.

Education

High School Diploma -

Northridge Highschool
Layton, UT
05-2018

Skills

  • Payment processing
  • Customer service
  • Cash handling
  • Data entry
  • Inventory management
  • Regulatory compliance
  • Employee training
  • Customer relationship management
  • Scheduling and calendar management

Affiliations

  • Rhythm games, Chunithm, taiko no tasujin.
  • Singing/music
  • Big into anime and cosplay
  • Figure collecting

Accomplishments

  • 6th place in gaming development showcase
  • 100% CSA shop

Certification

  • food handlers
  • TBAC

References

References available upon request.

Timeline

Clerk

QuikTrip
11.2021 - Current

CNA/shower Aid

Family Tree Assisted Living
01.2020 - 02.2021

Residential House Staff

Chrysalis
03.2018 - 06.2019

Shift Leader

Papa Murphy's
05.2017 - 01.2018

High School Diploma -

Northridge Highschool

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Eileigh Sullivan