Summary
Overview
Work History
Education
Skills
Timeline
Generic

Eileigh Sullivan

Leander

Summary

Dynamic professional with extensive experience in customer service and complaint handling at QuikTrip. Proven ability to manage inventory and ensure guest safety while fostering a positive environment. Skilled in time management and people management, consistently enhancing customer satisfaction through attentive care and effective problem resolution.

Professional hospitality leader with solid experience managing operations and staff in fast-paced, overnight setting. Proven ability to lead teams, ensure guest satisfaction, and adapt to evolving situations. Strong expertise in conflict resolution, staff training, and maintaining high service standards. Known for reliability, flexibility, and strong focus on achieving operational goals.

Overview

7
7
years of professional experience

Work History

Night Manager

QuikTrip
11.2021 - Current
  • Prepared nightly deposits by accurately counting cash, filling out deposit slips and securing deposit in vault.
  • Resolved customer complaints promptly and professionally to maintain satisfaction.
  • Handled emergency situations calmly and professionally, coordinating with necessary personnel to ensure guest safety and minimal disruption to their stay.
  • Restocked inventory on shelves by unpacking backroom boxes and filling empty space on shelves with appropriate items.
  • Conducted nightly inventory management procedures to track sales and stock levels.
  • Maintained accurate delivery, sales and inventory records for good stock management.

CNA

Family Tree Assisted Living
01.2020 - 06.2021
  • Assisted patients with daily living activities, promoting independence and dignity.
  • Checked patient vitals such as temperature, blood pressure, and blood sugar levels.
  • Promoted good oral and personal hygiene by aiding patients with shaving, bathing, and teeth brushing.
  • Enhanced patient satisfaction by providing compassionate and attentive care.
  • Answered call lights and supported patient comfort and safety by adjusting bed rails and equipment.
  • Prevented bedsores by regularly repositioning patients and implementing proper wound care techniques.
  • Provided emotional support for patients during challenging times, fostering a positive healing environment.
  • Cared for residents in assisted living facility and delivered high-quality support to meet needs.

Crew Member

Papa Murphy's
04.2018 - 11.2019
  • Took orders, prepared meals, and collected payments.
  • Demonstrated strong multitasking abilities, handling multiple orders simultaneously without compromising quality or efficiency.
  • Worked well with teammates and accepted coaching from management team.
  • Collaborated with team members to complete orders.
  • Cleaned and maintained all areas of restaurant to promote clean image.
  • Kept food preparation area, equipment, and utensils clean and sanitary.

Education

High School Diploma -

Northridge Highschool
Layton, UT
05-2018

Skills

  • People management
  • Security awareness
  • Reservations management
  • Complaint handling
  • Payroll management
  • Visual merchandising
  • Sales leadership
  • Warehouse organization
  • Customer service
  • Time management expertise

Timeline

Night Manager

QuikTrip
11.2021 - Current

CNA

Family Tree Assisted Living
01.2020 - 06.2021

Crew Member

Papa Murphy's
04.2018 - 11.2019

High School Diploma -

Northridge Highschool

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