Eilidh Martin
Conroe,TX
Summary
Adept at fostering engaging environments and enhancing customer experiences, I leveraged my problem-solving skills and attention to detail at True Foods Kitchen to streamline guest seating, improving efficiency. My background in customer service and data entry, honed across roles from Bahama Bucks to SPENGA, underscores my reliability and strong work ethic.
Overview
3
3
years of professional experience
Work History
In-Home Nanny
Amber Mickey
08.2024 - Current
- Boosted language development through reading aloud, storytelling, and engaging conversations with the children.
- Supported families by managing household tasks such as laundry, dish washing, and errand running.
- Fostered a safe and stimulating environment for the children, implementing age-appropriate activities.
- Worked flexible schedule and extra shifts to meet business needs.
Front Desk Receptionist
SPENGA
03.2023 - 08.2024
- Greeted guests at front desk and engaged in pleasant conversations while managing check-in process.
- Maintained organized and clean front office area to create professional and welcoming environment for visitors and employees.
- Scheduled, coordinated and confirmed appointments and meetings.
- Delivered outstanding first impressions by warmly greeting visitors upon arrival at the front desk.
- Cleaned and sanitized bathrooms, gym and other similar areas according to established protocols.
Cashier
Bahama Bucks
11.2023 - 03.2024
- Greeted customers entering store and responded promptly to customer needs.
- Welcomed customers and helped determine their needs.
- Restocked and organized merchandise
- Assisted customers with returns, refunds and resolving transaction issues.
- Enhanced customer satisfaction by providing efficient and accurate cash transactions.
- Streamlined checkout process for increased efficiency and reduced waiting times.
Cashier
Panera Bread
04.2022 - 11.2023
- Greeted customers entering store and responded promptly to customer needs.
- Welcomed customers and helped determine their needs.
- Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.
- Maintained a balanced cash drawer, ensuring accurate accounting at the end of each shift.
- Handled multiple payment methods securely, minimizing discrepancies and potential losses.
Restaurant Hostess
True Foods Kitchen
11.2021 - 03.2022
- Demonstrated strong multitasking skills by handling telephone inquiries while attending to in-person guest needs seamlessly.
- Handled high-pressure situations gracefully, managing multiple tasks simultaneously while maintaining a calm demeanor.
- Answered customer questions about hours, seating, and menu information.
- Maintained an organized waitlist for busy times, ensuring efficient seating of guests.
- Greeted customers with a good attitude and held good conversations
Education
High School Diploma -
The Woodlands College Park High School
The Woodlands, TX05-2024
Skills
- Strong work ethic
- Reliability and punctuality
- Professionalism and discretion
- Problem-solving skills
- Effective communication techniques
- Data entry
- Critical thinking
- Customer service
- Active listening
- Conflict resolution
- Attention to detail
- Time management
Timeline
In-Home Nanny
Amber Mickey
08.2024 - Current
Cashier
Bahama Bucks
11.2023 - 03.2024
Front Desk Receptionist
SPENGA
03.2023 - 08.2024
Cashier
Panera Bread
04.2022 - 11.2023
Restaurant Hostess
True Foods Kitchen
11.2021 - 03.2022
High School Diploma -
The Woodlands College Park High School
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