Eilish Rivas
I know I would be a great asset to your team because...
Entiat,USA
Summary
8+ years of stocking and 10+ years of customer service experience. Dynamic professional, recognized for enhancing customer satisfaction through effective communication and supply restocking. Demonstrated initiative in maintaining high standards of sales goals, cleanliness, and operational efficiency, contributing to a seamless workflow and positive guest experience.
Overview
10
10
years of professional experience
Work History
Stocker, Seasonal Housekeeper
Vacasa
Chelan, WA
06.2022 - Current
- Cleaned target number of homes weekly to desired standard
- Selected best cleaning solution to tackle various materials
- Demonstrated initiative to complete housekeeping tasks with minimal supervision
- Completed cleaning duties on time and according to schedule
- Reported any maintenance issues or damages to management immediately
- Maintained inventory of cleaning supplies, as well as restocking homes with supplies
- Gathered adequate supplies prior to shift start for smooth workflow
Stocker, Sales & Support Specialist
Victoria’s Secret & PINK
East Wenatchee, Washington
09.2017 - 09.2020
- Created a welcoming environment for peers and customers
- Ability to active-listen, be fast paced and communicate with customers effectively about promotions, recommended merchandise based on their needs and preferences, created online orders, and enrolled them in our discount program to create customer loyalty
- Handled money by running a cash register and counting the tills
- Completed shipment and floor sets in a timely manner
- Ran fitting room and completed daily opening/closing tasks including cleaning responsibilities and restocking merchandise
Stocker, Shift Lead
Menchie’s Frozen Yogurt
Lynnwood, WA
06.2015 - 06.2017
- Created customer loyalty with a rewards system by delivering excellent customer service
- Organized charity events and promotions
- Maintained store cleanliness
- Conducted cash handling procedures such as customer transactions, counting tills, and making deposits
- Monitored inventory levels and ordered supplies as needed
- Processed receiving merchandise and restocked it
Education
AAS-DTA -
Wenatchee Valley College
06-2022
High School Diploma -
Sequoia High School
02-2015
Skills
- Teamwork
- Multitasking
- Detail-oriented
- Self-Sufficiency
- Customer Service
- Time management
Accomplishments
- Victoria's Secret & PINK (2017-2020) - Achieved Employee of the Month 3 times, held consistent recognition of being a top performer with sales goals and customer service. Earned promotions as Seasonal Manager, Bra Fit Expert, and PINK Beauty Influencer.
- Menchie's Frozen Yogurt (2015-2017) - Earned promotion of Shift Lead
Timeline
Stocker, Seasonal Housekeeper
Vacasa
06.2022 - Current
Stocker, Sales & Support Specialist
Victoria’s Secret & PINK
09.2017 - 09.2020
Stocker, Shift Lead
Menchie’s Frozen Yogurt
06.2015 - 06.2017
AAS-DTA -
Wenatchee Valley College
High School Diploma -
Sequoia High School
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