Summary
Overview
Work History
Education
Skills
Certification
Languages
Timeline
Generic

Eimi Gonzalez

Orosi,CA

Summary

During the period between high school and college, I gained valuable experience through various part-time roles. For example, I worked as a customer service representative at a dry cleaner and cashier. These positions allowed me to engage with people daily, which I thoroughly enjoyed. I also took pleasure in organizing tasks such as filing paperwork. Working with young children, especially those aged 3 to 5 years old, brings me immense satisfaction. Being able to positively impact their lives is truly fulfilling, and their presence never fails to brighten my day. Skilled Dental Assistant with experience and training necessary to assist with various dental procedures. Hands-on training in dental radiography, chairside assisting, and front office administrative duties. Quick learner and successful in building relationships with coworkers and patients.

Overview

5
5
years of professional experience
1
1
Certification

Work History

Substitute

Jullia Lopez Child Development Center
02.2022 - Current
  • Kept students on task with proactive behavior modification and positive reinforcement strategies.
  • Took over the class as a regular classroom teacher, managing assignments, student needs, and recordkeeping.
  • Supervised lunchroom and recess activities.
  • Repeatedly requested as substitute teacher by teachers based on excellent past referrals and trusted performance.
  • Upheld classroom routines to support student environments and maintain consistent schedules.
  • Followed classroom plans left by the class teacher to continue student education and reinforce core concepts.

Cashier Assistant

Crown Cleaners
02.2020 - 12.2021
  • Cleaned and sanitized cashier workstation and scanning area.
  • Helped customers complete purchases, locate items and join reward programs.
  • Removed trash, swept and mopped floors for professional appearance.
  • Cleaned, swept, mopped and disinfected shop area to maintain customer safety and health.
  • Answered questions about store policies and addressed customer concerns.
  • Worked with other associates to support cashiers and management needs.
  • Packed customer orders into boxes and bags, transferring to shopping cart.
  • Retrieved items for customers and verified prices.
  • Helped clients transport large or bulky items into vehicles.
  • Performed cash, card and check transactions to complete customer purchases.
  • Operated cash register to record transactions accurately and efficiently.
  • Maintained current knowledge of store promotions and highlighted sales to customers.
  • Demonstrated product features, answered questions, and redirected objections to highlight positive aspects.

Customer Service Representative

Crown Cleaners
02.2020 - 12.2021
  • Maintained customer satisfaction with forward-thinking strategies focused on addressing customer needs and resolving concerns.
  • Answered customer telephone calls promptly to avoid on-hold wait times.
  • Answered constant flow of customer calls with minimal wait times.
  • Offered advice and assistance to customers, paying attention to special needs or wants.
  • Responded to customer requests for products, services, and company information.
  • Provided primary customer support to internal and external customers.
  • Recommended products to customers, thoroughly explaining details.
  • Assisted customers with setting appointments, special order requests, and arranging merchandise pick-up.
  • Exhibited high energy and professionalism when dealing with clients and staff.
  • Maintained up-to-date knowledge of product and service changes.
  • Trained new personnel regarding company operations, policies, and services.
  • Developed highly empathetic client relationships and earned a reputation for exceeding service standard goals.
  • Communicated professionally with colleagues, freelancers, and clients.
  • Quickly and accurately answered customer questions, suggested effective solutions, and resolved issues to increase customer satisfaction by 80 %.

After-School Program Assistant

Palm School
01.2020 - 07.2020
  • Created fun, age-appropriate activities for school-age children.
  • Supervised up to 13 students during outdoor exercise periods, a monitoring group, and individual safety.
  • Set and enforced rules to maintain children's safety and created a welcoming, caring environments for all children.
  • Maintained confidentiality of records by using appropriate data security methods.

Education

High School Diploma -

Orosi High School
Orosi, CA

Dental Assistant Certification - Dental Assistant

San Joaquin Valley College
Visalia, CA
10.2024

Child Development Certificate -

College of The Sequoias
Visalia, CA
08.2021

Skills

  • Flexible and Adaptable
  • Self-Motivated
  • Teambuilding
  • Multitasking Abilities
  • Excellent Communication
  • Written Communication
  • Organization and Time Management
  • Good Telephone Etiquette
  • Attention to Detail
  • Decision-Making
  • Data Entry
  • Active Listening
  • Chair assisting
  • Sterilization

Certification

  • Licensed teachers assistant

Languages

Spanish
Native or Bilingual
English
Native or Bilingual

Timeline

Substitute

Jullia Lopez Child Development Center
02.2022 - Current

Cashier Assistant

Crown Cleaners
02.2020 - 12.2021

Customer Service Representative

Crown Cleaners
02.2020 - 12.2021

After-School Program Assistant

Palm School
01.2020 - 07.2020

High School Diploma -

Orosi High School

Dental Assistant Certification - Dental Assistant

San Joaquin Valley College

Child Development Certificate -

College of The Sequoias

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