Eimy Zalavarria
West Saint Paul,MN
Summary
Dynamic Assistant Manager at Border Foods with a proven track record in enhancing customer satisfaction and operational efficiency. Skilled in team leadership and money handling, I successfully mentored staff, optimized inventory management, and improved service quality, contributing to a notable increase in overall store performance.
Overview
7
7
years of professional experience
Work History
Assistent Manager
Border Foods
West Saint Paul, Minnesota
09.2017 - 02.2025
- Supervised day-to-day operations to meet performance, quality and service expectations.
- Maintained a clean, safe, and organized store environment to enhance the customer experience.
- Developed strong working relationships with staff, fostering a positive work environment.
- Monitored cash intake and deposit records, increasing accuracy, and reducing discrepancies.
- Offered hands-on assistance to customers, assessing needs, and maintaining current knowledge of consumer preferences.
- Completed regular inventory counts to verify stock levels, address discrepancies, and forecast future needs.
- Managed inventory levels to minimize stockouts while reducing overhead costs.
- Mentored junior staff members in their professional development by offering guidance/support in their assigned roles.
- Assisted in recruiting, interviewing, hiring, and onboarding of new employees to maintain adequate staffing levels.
- Promoted teamwork within the workplace by encouraging collaboration among staff members on various project tasks.
- Enforced company policies consistently while handling disciplinary actions when necessary with fairness and respect.
- Scheduled staff shifts to ensure proper coverage during peak shopping hours without exceeding labor budgets.
- Facilitated clear communication between employees and upper management through regular meetings and updates.
- Oversaw daily operations to maintain store cleanliness and organization.
- Analyzed sales data to identify trends and adjust inventory orders accordingly.
- Maintained compliance with health and safety regulations, ensuring safe environment for both staff and customers.
- Improved customer satisfaction by resolving complaints and inquiries promptly.
- Opened and closed location and monitored shift changes to uphold successful operations strategies and maximize business success.
- Assisted in organizing and overseeing assignments to drive operational excellence.
- Defined clear targets and objectives and communicated to other team members.
Education
High School Diploma - Interior Architecture
Intec
Honduras11.2002
Skills
- Work in productionCustomer service
- Money handling
- Team leadership
- Decision-making
- Team motivation
- Task delegation
- Goal setting
- Adaptability and flexibility
- Reporting and documenting
- Multitasking Abilities
- Team collaboration
Languages
Spanish
Native or Bilingual
English
Elementary
Timeline
Assistent Manager
Border Foods
09.2017 - 02.2025
High School Diploma - Interior Architecture
Intec