Eimy G Mejia Aragon
Summary
Dependable front end associate successful providing fast, high-quality customer service to guests in restaurant settings. Adaptable professional with expertise in personnel development, team collaboration and resolving issues with customers, waitstaff and management.
Enthusiastic and reliable professional takes pride in providing excellent customer service and creating memorable dining experiences for restaurant customers. Skilled in anticipating customer needs, addressing complaints and resolving issues in timely manner. Maintains focus and positive attitude in stressful situations and high-volume environments.
Overview
6
6
years of professional experience
Work History
Server
Mr Deli And Mrs Too
05.2021 - 08.2023
- Served food and beverages promptly with focused attention to customer needs.
- Worked with POS system to place orders, manage bills, and handle complimentary items.
- Cultivated warm relationships with regular customers.
- Maintained clean and organized dining areas to uphold restaurant hygiene standards.
- Resolved customer complaints promptly and professionally to maintain positive reputation.
- Explained menu items and suggested appropriate options for food allergy concerns.
Front Desk Associate
Sheetz
08.2020 - 01.2021
- Maintained cleanliness and organization of front desk area.
- Greeted guests at front desk and engaged in pleasant conversations while managing check-in process.
- Greeted visitors and customers upon arrival, offered assistance, and answered questions to build rapport and retention.
- Took reservations over phone, in person, and via computer for guests and provided confirmation information.
- Answered customer telephone calls promptly and appropriately handled needs.
Front End Associate
Weis Markets Inc
05.2017 - 12.2019
- Helped customers complete purchases, locate items, and join reward programs.
- Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.
- Welcomed and engaged customers, offering assistance with locating or retrieving merchandise.
- Worked flexible schedule and extra shifts to meet business needs.
- Restocked and organized merchandise in front lanes.
- Answered questions about store policies and addressed customer concerns.
Education
High School Diploma -
Cedar Cliff High School
Camp Hill, PA06.2020
Skills
- Courteous Phone Demeanor
- Cocktail Knowledge
- Greeting and Seating Guests
- Transactions and Cash Handling
- White Glove Service
Accomplishments
- Used Microsoft Excel to develop inventory tracking spreadsheets.
- Resolved product issue through consumer testing.
- Achieved number one employee by completing daily tasks with accuracy and efficiency.
Languages
Spanish
Native or Bilingual
Timeline
Server
Mr Deli And Mrs Too
05.2021 - 08.2023
Front Desk Associate
Sheetz
08.2020 - 01.2021
Front End Associate
Weis Markets Inc
05.2017 - 12.2019
High School Diploma -
Cedar Cliff High School
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