Overview
Work History
Education
Skills
Career Experience
Timeline
Generic

Einairis Lima

Miami,FL

Overview

3
3
years of professional experience

Work History

Sales Associate

Macy's
07.2023 - Current
  • Efficiently handled customer complaints and returns, maintaining high customer satisfaction and trust
  • Developed and maintained strong customer relationships, leading to a high rate of repeat business and customer loyalty
  • Became a go-to expert on product features and benefits, assisting customers in making informed purchasing decisions
  • Played a key role in visual merchandising, arranging displays to maximize product visibility and appeal, resulting in increased foot traffic and sales
  • Collaborated with team members to achieve store objectives, contributing to a positive and productive work environment.

Sales Associate

Macy's
09.2021 - 07.2023
  • Trained new hires on sales techniques, product knowledge, and company policies, improving overall team performance
  • Assisted in inventory control, ensuring accurate stock levels and timely replenishment, reducing stock-outs and overstock situations
  • Actively participated in sales promotions and events, driving additional revenue and enhancing the customer shopping experience.

Groomer

Superstar Groomer
05.2021 - 09.2021
  • Provided a full range of grooming services, including bathing, haircuts, nail trimming, and ear cleaning for various dog breeds
  • Maintained a high level of customer satisfaction through personalized service and attention to each pet's specific needs
  • Managed a mobile grooming van, ensuring all equipment was well-maintained and operational, and optimizing routes for efficiency and time management.

Education

Associate in Science - Vet Tech

Miami Dade College

GED -

Miami Dade College

Skills

  • Ability to Multitask
  • Adaptability
  • Fast Learner
  • Customer Service
  • Communication Skills
  • Ability to Work in a Team

Career Experience

  • Macy's, Jo Malone, Miami, Sales Associate, 07/01/23, Present, Efficiently handled customer complaints and returns, maintaining high customer satisfaction and trust., Developed and maintained strong customer relationships, leading to a high rate of repeat business and customer loyalty., Became a go-to expert on product features and benefits, assisting customers in making informed purchasing decisions., Played a key role in visual merchandising, arranging displays to maximize product visibility and appeal, resulting in increased foot traffic and sales., Collaborated with team members to achieve store objectives, contributing to a positive and productive work environment.
  • Macy's, Miami, Sales Associate, 09/01/21, 07/01/23, Trained new hires on sales techniques, product knowledge, and company policies, improving overall team performance., Assisted in inventory control, ensuring accurate stock levels and timely replenishment, reducing stock-outs and overstock situations., Actively participated in sales promotions and events, driving additional revenue and enhancing the customer shopping experience.
  • Superstar Groomer, Hialeah, Groomer, 05/01/21, 09/01/21, Provided a full range of grooming services, including bathing, haircuts, nail trimming, and ear cleaning for various dog breeds., Maintained a high level of customer satisfaction through personalized service and attention to each pet's specific needs., Managed a mobile grooming van, ensuring all equipment was well-maintained and operational, and optimizing routes for efficiency and time management.

Timeline

Sales Associate

Macy's
07.2023 - Current

Sales Associate

Macy's
09.2021 - 07.2023

Groomer

Superstar Groomer
05.2021 - 09.2021

Associate in Science - Vet Tech

Miami Dade College

GED -

Miami Dade College

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Einairis Lima