Einara Nasser
Chicago,IL
Summary
Hardworking employee with customer service, multitasking, and time management abilities. Devoted to giving every customer a positive and memorable experience.
Overview
6
6
years of professional experience
Work History
Cheverly Swimming Club
, Maryland
06.2022 - 08.2023
- Welcomed guests to the swimming pool area with a friendly and courteous demeanor
- Provided guests with information about pool facilities, safety rules, and any additional services offered
- Addressed guest inquiries, concerns, and complaints promptly and professionally
- Handled the collection of pool usage fees, deposits, and payments accurately
- Processed financial transactions, maintained records, and issued receipts to guests
- Maintained inventory of pool equipment, supplies, and guest amenities
- Went the extra mile to anticipate and fulfill guest needs, ensuring a memorable and enjoyable experience for all visitors
- Provided exceptional customer service at all times, striving to exceed guest expectations and create a positive impression of the swimming pool facilities
- Demonstrated professionalism, patience, and attentiveness in all interactions with guests, colleagues, and external vendors
Aga-Khan Academy
, Kenya
01.2018 - 07.2018
- Developed and executed a curriculum suited to the requirements of challenged children, with a focus on English, Science, and Art at the seventh grade level
- Established a supportive and inclusive learning environment where students felt valued, respected, and empowered to reach their full potential
- Utilized innovative teaching methodologies to accommodate diverse learning styles and abilities, ensuring all students were engaged and making progress
- Advocated for inclusive education practices and raised awareness about the rights and needs of disabled children within the local community
Martin's Crosswinds
- Take orders from customers and input them into the POS system and ensure accuracy of orders and communicate any special requests to the kitchen
- Serve food and drinks to customers in a timely and efficient manner as well as cleaning off any trash from tables
- Check on customers throughout their meal to ensure satisfaction
- Clear tables and reset them for the next customer
- Handle cash and credit card transactions and make change accurately
- Assist with opening and closing duties as needed
Front Desk Receptionist
Elizabeth Seton High School
, Maryland
- Welcomed guests to the school and directed them to their designated places with a friendly and courteous demeanor
- Provided guests with information about school hours, scheduling school visits, and any additional services that could be demonstrated
- Addressing guest inquiries, concerns, and complaints promptly and professionally
- Collected and sorted files accurately from parents of students
- Maintained inventory of pool equipment, supplies, and guest amenities
Education
Bachelor of Arts - Painting/Drawing
School of The Arts in Chicago
Chicago, IL05-2027
English, Science, Art
Aga-Khan Academy
Kenya07.2018
Skills
- Telephone etiquette
- Customer service
- Sensitive information handling
- Verbal and written communication
- Cash handling
- Problem-solving
- Time management
Timeline
Cheverly Swimming Club
06.2022 - 08.2023
Aga-Khan Academy
01.2018 - 07.2018
Martin's Crosswinds
Front Desk Receptionist
Elizabeth Seton High School
Bachelor of Arts - Painting/Drawing
School of The Arts in Chicago
English, Science, Art
Aga-Khan Academy
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