Summary
Overview
Work History
Education
Skills
Languages
Timeline
Generic

Eira Mass

Crestview,FL

Summary

Highly organized and detail-oriented professional with strong work ethic and dedication to achieving goals. Skilled at developing and maintaining documentation systems, managing calendars and preparing reports. Knowledgeable in project management principles, business processes and customer service best practices. Dependable Coordinator provides excellent office management and administrative support. Possesses strong communication and interpersonal skills with demonstrated ability to manage competing priorities and meet deadlines. Creative problem solver with strong analytical and critical thinking skills.

Overview

22
22
years of professional experience

Work History

Coordinator, Client AP

First Services Residential
07.2019 - 03.2022

Perform duties to conduct Accounts Payable activities for assigned portfolio of associations and provide basic administrative support, working within the limits of prescribed routines.

  • Entered data, generated reports, and produced tracking documents.
  • Gathered and organized materials to support operations.

Sales Associate

Tommy Bahama
10.2013 - 07.2020
  • Organized racks and shelves to maintain store visual appeal, engage customers, and promote specific merchandise.
  • Helped customers locate products and checked store system for merchandise at other sites.
  • Prepared merchandise for sales floor by pricing or tagging.
  • Rotated stock and restocked shelves to maintain product availability and store appearance.
  • Managed returns, exchanges and refunds in accordance with store policy.
  • Provided positive first impressions to welcome existing, new, and potential customers.

Assistant Manager

Chico's
07.2000 - 07.2008
  • Supervised day-to-day operations to meet performance, quality and service expectations.
  • Monitored cash intake and deposit records, increasing accuracy, and reducing discrepancies.
  • Completed regular inventory counts to verify stock levels, address discrepancies, and forecast future needs.
  • Offered hands-on assistance to customers, assessing needs, and maintaining current knowledge of consumer preferences.
  • Helped with planning schedules and delegating assignments to meet coverage and service demands.
  • Created employee schedules to align coverage with forecasted demands.

Education

No Degree - General Studies

Valencia College
Orlando, FL

Skills

  • Bilingual English and Spanish
  • Spanish: Advance proficiency level (born and raised in Venezuela)
  • Strong verbal and written communication skills
  • Ability to work with sensitive or confidential information
  • Ability to work in team environment as well as independently an be self-driven

Languages

Spanish
Native or Bilingual

Timeline

Coordinator, Client AP

First Services Residential
07.2019 - 03.2022

Sales Associate

Tommy Bahama
10.2013 - 07.2020

Assistant Manager

Chico's
07.2000 - 07.2008

No Degree - General Studies

Valencia College
Eira Mass