EIRA N YATES

Administered course content and deliver comprehensive breastfeeding management training, practical skills that will make students more effective in their job, strategies and tips for special circumstances to prepare for certification exam at end of course to become a Certified Lactation Counselor.

Collaborate with Mental Health departments within and outside the organization, Cuyahoga County Health Department, Cleveland Department of Health, Health Clinics, and Neighborhood Centers, State and Federal individuals to clients, other community resources, and manage and achieve solutions for Maternal and Child Health and their families. Manage a team of professionals. Develop and build Programs to address the gaps in service (Social Determinant of Health), Grant writing, maintain program budgets, and sustain funding.

Implement innovative program to fill the gap in services for fathers (DADS Inc.) Train, coach and mentor staff to ensure smooth adoption of new program. Manage and coach a team of professionals. Demonstrated excellent communication skills in resolving product and consumer complaints. Initiated funding through a financial entity

Connect families with resources within their community. . Educated, coached and mentor FAST team member in multiple positions. Developed complete training programs and led training using expert learning techniques. Elevated team member performance while cultivating strategies for optimizing work procedures, technical training and standard processes. Produced training materials to engage and educate individuals to empower parents to remain the primary agents of protection for their children

Mentored and trained recruiter. Trained and prepared interested candidates for the role of Foster parenting, documentation, state policies, and home visits.

Applied good documentation practices when interviewing and recording data from aging population and managing source documentation. Handing off pertinent information to research team

Worked well in team environment as well as independently. Supported department initiatives to gain understanding of industry culture and strategy. Conducted Admissions process, Individualized Service Planning, Crisis Intervention, Group Facilitation.