Eirini Nikoloudaki
Cranbury
Summary
Dynamic professional with a proven track record and strong work ethic at Market On Main, excelling in customer relations and inventory management. Leveraging strong time management and creative problem-solving skills, I consistently enhance operational efficiency and deliver exceptional service, fostering positive customer experiences and team collaboration. Passionate about driving results and creating impactful solutions.
Overview
20
20
years of professional experience
Work History
Motherhood
Myself
Athens
11.2014 - Current
- Created weekly schedules outlining activities for my child.
- Delivered emotional support to my child during challenging times.
- Provided meals aligned with dietary guidelines established by doctors.
- Organized and supervised daily recreational activities, including sports, games, and arts and crafts.
- Managed disciplinary situations through positive reinforcement techniques and reward systems.
- Contributed to development of strategies for enhancing house operations.
- Maintained a safe, clean, and orderly environment for my child.
- I guided my child in appropriate behavior to enhance respectful behavior.
- Made, confirmed, and kept doctor's appointments.
- I provided support to my child in her first academic years.
Operations Manager - Sales
Market On Main
Cranbury
09.2021 - 12.2024
- Maintained accurate inventory records to minimize costs and track stock levels.
- Resolved customer complaints promptly, ensuring optimal satisfaction.
- Coordinated cross-functional teams for timely product and service delivery.
- Analyzed customer feedback to identify improvement areas in store services.
- Delivered exceptional customer experiences through effective quality assurance practices.
- Greeted customers and assisted with product selection and inquiries.
- Organized stockroom and replenished merchandise to maintain an attractive presentation.
- Managed daily sales floor operations while fostering strong customer relationships.
/Customer Service Representative
COSMOTE
Athens
02.2018 - 07.2019
- Resolved customer complaints promptly while delivering exceptional service.
- Identified upselling opportunities by assessing customer needs effectively.
- Maintained professionalism in interactions with challenging customers.
- Provided accurate product and service information to enhance customer understanding.
- Assisted customers with selection, ordering, billing, returns, exchanges, and technical support.
- Utilized approved scripts to de-escalate conflicts during telephone interactions.
English Teacher
Lillian - Patsouraki - Yannoulatou
Rethymno, Crete
09.2005 - 06.2013
- Developed lesson plans and materials for teaching English grammar, reading comprehension, and creative writing.
- Assessed student performance using tests, quizzes, and various assessment methods.
- Integrated technology and media content to enhance listening, speaking, and vocabulary skills.
- Implemented problem-solving activities to make grammar learning enjoyable.
- Fostered critical thinking and discussion through diverse teaching techniques.
- Customized innovative instructional methods to create impactful learning experiences.
- Maintained comprehensive records of student progress throughout the academic year.
- Participated in professional development workshops to stay updated on educational trends.
Education
Proficiency in English Language, Cambridge Proficiency in English - Teaching English As A Second Language
Southgate College
London, UK09-1999
GED -
2nd High School Diploma
Rethymno, Crete, Greece.06-1993
Skills
- Positive attitude and emotional intelligence
- Time management and organization
- Team collaboration
- Customer relations and service
- Inventory management
- Quality assurance
- Creative problem solving
- Lesson planning and development
Languages
French
Elementary
German
Limited
Timeline
Operations Manager - Sales
Market On Main
09.2021 - 12.2024
/Customer Service Representative
COSMOTE
02.2018 - 07.2019
Motherhood
Myself
11.2014 - Current
English Teacher
Lillian - Patsouraki - Yannoulatou
09.2005 - 06.2013
Proficiency in English Language, Cambridge Proficiency in English - Teaching English As A Second Language
Southgate College
GED -
2nd High School Diploma