Summary
Overview
Work History
Education
Skills
Hobbies
Languages
Timeline
Generic

Eirini Tragani Corn

Lexington,SC

Summary

I'm a highly motivated, outgoing, people person who has acquired much experience built around my previous employment. Having a friendly and positive nature, I am able to contribute effectively to team efforts whilst possessing the ability to work well alone and unsupervised. I am seeking an opportunity to demonstrate my skills and ability and would look forward to undertaking further training whenever required.

Overview

17
17
years of professional experience

Work History

Food Technologist

ALS Life Sciences
03.2018 - 12.2018
  • Performed regular inspections of production lines to guarantee sanitary environment.
  • Packaged and sent product samples to clients and outside laboratories for testing and evaluation.
  • Tested new, alternative raw materials through analysis, sourcing and trials.
  • Formulated recipes to deliver optimal flavor systems, complying with cost, product design and sensory and regulatory requirements.
  • Maintained laboratory conditions by managing and transferring raw materials and flavor stocks.
  • Provided guidance on improved quality control measures to increase customer satisfaction.

Sample Reception Acting Manager

ALS Life Sciences
07.2017 - 03.2018
  • Managed and motivated employees to be productive and engaged in work.
  • Accomplished multiple tasks within established timeframes.
  • Maintained professional, organized, and safe environment for employees and patrons.
  • Resolved staff member conflicts, actively listening to concerns and finding appropriate middle ground.
  • Cross-trained existing employees to maximize team agility and performance.
  • Improved safety procedures to create safe working conditions for workers.
  • Maintained professional demeanor by staying calm when addressing unhappy or angry customers.
  • Established team priorities, maintained schedules and monitored performance.
  • Established performance goals for employees and provided feedback on methods for reaching those milestones.

Sample Receptionist

ALS Life Sciences
05.2016 - 07.2017
  • Hired, managed, developed and trained staff, established and monitored goals, conducted performance reviews and administered salaries for staff.
  • Coordinated individual duties after careful evaluation of each employee's skill level and knowledge.
  • Delegated tasks to administrative support staff to organize and improve office efficiency.
  • Improved customer satisfaction scores through application of superior conflict resolution and problem-solving skills.
  • Implemented project management techniques to overcome obstacles and increase team productivity.

Fairness Champion

British Gas
02.2015 - 04.2016
  • Ensuring complaints compliance as per OFGEM
  • efficiently dealing with customer complaints and their resolution using SAP
  • Updated customers on the progress of their complaint
  • Coaching colleagues on complaints compliance

Rehabilitation Occupational Therapist Assistant

Stocksbridge Neurological Rehab Centre
02.2010 - 02.2015
  • Provided compassionate care to patients with debilitating conditions.
  • Assisted patients with activities of daily living (ADL) and functional mobility to increase comfort and quality of life.
  • Supported patients in physical therapy procedures to restore function and decrease pain.
  • Assisted patients with functional mobility and daily tasks to increase comfort and reduce disability.
  • Helped improve fine motor, visual perception and sensory processing skills.
  • Maintained and promoted positive attitude toward clients and treatment programs.
  • Assisted patients with completing basic daily living activities such as grooming, dressing and self-feeding.

Sales Representative Assistant Manager

Orbit Informatics
03.2007 - 12.2009
  • Assisted sales team with completing customer transactions and managing issues.
  • Managed and developed sales team.
  • Collaborated cross-functionally with product development and production teams to improve designs and reduce costs.
  • Generated sales report to help upper management make effective decisions and sales plans.
  • Modeled strong negotiation skills to help team members close tough deals with lucrative clients.

Sales Representative

Orbit Informatics
05.2006 - 02.2007
  • Managed customer accounts to secure customer satisfaction and repeat business.
  • Trained and mentored new sales representatives.
  • Retained excellent client satisfaction ratings through outstanding service delivery.
  • Developed and maintained comprehensive understanding of products, services and competitors to enhance sales presentations.

Customer Service Representative

National Bank Of Greece
01.2005 - 03.2006
  • Handled customer inquiries and suggestions courteously and professionally.
  • Actively listened to customers, handled concerns quickly and escalated major issues to supervisor.
  • Answered constant flow of customer calls with minimal wait times.
  • Answered customer telephone calls promptly to avoid on-hold wait times.

Box Office Attendant

"Athens 2004" Olympic Games Management
01.2004 - 12.2004
  • Printed tickets, checking accuracy of date, time and seat numbers before giving to customers.
  • Created and maintained reports of sold tickets and payments received.
  • Assisted customers in choosing seats, guiding and recommending options via seating map.
  • Balanced cash owed against number of tickets bought and took payment in exchange for ticket sales.

Computer Maintenance Technician

Masternet G.P.
06.2002 - 12.2003
  • Performed troubleshooting to correct computer hardware and software malfunctions.
  • Performed installation, maintenance and repair for complex internal computer hardware and various software applications.
  • Linked computers to network and peripheral equipment.
  • Used diagnostic tools to identify hardware failures and replace non-functional components.
  • Set up and maintained user accounts and client access.

Education

Bachelor of Science - Geology

Kapodistrias University of Athens
Athens, Greece

I-skills (IT) Certificate -

Institute of Professional Education
Athens, Greece

Bachelor of Arts - Musical Theatre

London School Of Music
London, United Kingdom

English-Greek Translator Certificate - Translation

American Union of Greece
Athens, Greece
2003

Proficiency in French Language -

Institut De Francais
Athens, Greece
2000

Skills

  • Proven ability to work under pressure
  • Ability to meet deadlines and quality standards
  • Adaptable with a positive and flexible approach to my work
  • Highly organized
  • Quick learner
  • A genuine interest in working with and helping customers

Hobbies

I love performing live music in a band or solo, role playing games and pc gaming. Some of my other interests are writing, reading, watching movies  and gardening.

Languages

Greek
Native or Bilingual
French
Limited Working

Timeline

Food Technologist

ALS Life Sciences
03.2018 - 12.2018

Sample Reception Acting Manager

ALS Life Sciences
07.2017 - 03.2018

Sample Receptionist

ALS Life Sciences
05.2016 - 07.2017

Fairness Champion

British Gas
02.2015 - 04.2016

Rehabilitation Occupational Therapist Assistant

Stocksbridge Neurological Rehab Centre
02.2010 - 02.2015

Sales Representative Assistant Manager

Orbit Informatics
03.2007 - 12.2009

Sales Representative

Orbit Informatics
05.2006 - 02.2007

Customer Service Representative

National Bank Of Greece
01.2005 - 03.2006

Box Office Attendant

"Athens 2004" Olympic Games Management
01.2004 - 12.2004

Computer Maintenance Technician

Masternet G.P.
06.2002 - 12.2003

Bachelor of Science - Geology

Kapodistrias University of Athens

I-skills (IT) Certificate -

Institute of Professional Education

Bachelor of Arts - Musical Theatre

London School Of Music

English-Greek Translator Certificate - Translation

American Union of Greece

Proficiency in French Language -

Institut De Francais

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Eirini Tragani Corn