Eiry Gutiérrez
Perth Amboy,USA
Summary
Efficient office assistant with several years of experience answering high-volume calls and in-person inquiries. Diligent, respectful attitude to dealing with clients and colleagues. Flexible and hardworking approach to streamlining internal processes.
Overview
2
2
years of professional experience
Work History
Office Assistant
Middlesex College
Perth Amboy, New Jersey
02.2025 - Current
- Manage social media updates and customer engagement.
- Provide high-quality customer service in-store and online.
- Assist with financial aid–related inquiries and support.
- Answer and direct phone calls while providing accurate information.
- Provide institutional information to students and guide them through processes.
- Organize, collect, and send professional email communications.
- Communicate with students through Mongoose to offer timely assistance.
- Support office operations, colleagues, and students with consistent, positive outcomes.
- Maintain visual presentation standards and contribute to store decoration.
- Managed office supplies inventory to ensure availability and organization.
Cashier
Fabco Shoes
Perth Amboy, New Jersey
08.2023 - 12.2023
- Managed cash drawer and balanced daily sales reports.
- Assisted customers with product inquiries and selections.
- Supported inventory management by restocking shelves regularly.
- Handled customer complaints with professionalism and patience.
Education
High School Level -
Centro Educativo Santa Rosa de Lima
San Francisco de Macorís, Dominican Republic01.2021
Elementary Level - 7th–8th Grade
Colegio Bilingüe de Las Américas
San Francisco de Macorís, Dominican Republic01.2017
Elementary Level - 4th–6th Grade
Centro Educativo Eugenio María De Hostos
San Francisco de Macorís, Dominican Republic01.2015
Elementary Level - 2nd–3rd Grade
Colegio Episcopal Jesús Nazareno
San Francisco de Macorís, Dominican Republic01.2012
Elementary Level - 1st Grade
Colegio Bilingüe de Las Américas
San Francisco de Macorís, Dominican Republic01.2010
Preschool / Pre-Primary Level -
Centro Educativo Seferino Then
San Francisco de Macorís, Dominican Republic01.2009
Associate of Arts -
Middlesex College
Edison, NJSkills
- Bilingual
- Customer service
- Conflict resolution
- Team collaboration
- Decision making aptitude
- Empathy and patience
- Social media management
- Financial aid support
- Office organization
- Inventory management
Awards
- Academic certificates for student merit and highest academic excellence — Dominican Republic
- Currently hold a 4.00 GPA in college
- Member of EOF (Educational Opportunity Fund)
References
References available upon request.
Timeline
Office Assistant
Middlesex College
02.2025 - Current
Cashier
Fabco Shoes
08.2023 - 12.2023
High School Level -
Centro Educativo Santa Rosa de Lima
Elementary Level - 7th–8th Grade
Colegio Bilingüe de Las Américas
Elementary Level - 4th–6th Grade
Centro Educativo Eugenio María De Hostos
Elementary Level - 2nd–3rd Grade
Colegio Episcopal Jesús Nazareno
Elementary Level - 1st Grade
Colegio Bilingüe de Las Américas
Preschool / Pre-Primary Level -
Centro Educativo Seferino Then
Associate of Arts -
Middlesex College