Summary
Overview
Work History
Education
Skills
Languages
Timeline
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Eisha Tayyab

Moreno Valley,CA

Summary

Compassionate Behavior Therapist with 1 year of experience fostering positive behavior and minimizing negative habits in clients. Certified with on the job training dealing with behavioral therapeutic techniques, psychiatric disorders and social and physical development milestones. Possess excellent organizational, communication and record-keeping abilities using proactive and kind-hearted approach.

Overview

8
8
years of professional experience

Work History

Behavior Therapist

Advanced Behavioral Specialist
06.2023 - Current
  • Enhanced patient progress by developing and implementing individualized treatment plans based on Applied Behavior Analysis principles.
  • Collaborated with multidisciplinary teams to devise comprehensive strategies for achieving clients'' behavioral goals.
  • Supported clients in achieving greater independence through targeted skill-building exercises and activities.
  • Maintained detailed documentation of client progress, adjusting treatment plans as needed to maximize results.
  • Reduced challenging behaviors by implementing evidence-based interventions and monitoring their effectiveness.
  • Promoted positive reinforcement techniques throughout therapy sessions, motivating clients towards goal achievement.
  • Skillfully managed challenging situations using crisis intervention strategies when necessary, prioritizing safety for all involved parties.
  • Designed engaging group activities aimed at improving social interaction skills among peers within a therapeutic setting.

Cashier Assistant Manager

Valero Gas Station
03.2019 - Current
  • Enhanced customer satisfaction by providing efficient and friendly service at the gas station.
  • Maintained a clean and organized store environment for improved customer experience.
  • Managed inventory( Responsible for store orders) and restocked shelves as needed to maintain adequate product availability.
  • Handled customer complaints promptly and professionally, resolving issues to their satisfaction.
  • Collaborated with team members to complete tasks efficiently, contributing to a positive work environment.
  • Assisted in training new employees on company policies, procedures, and best practices for excellent customer service.
  • Supported management with administrative tasks such as preparing reports on sales performance or tracking employee hours worked.
  • Completed end-of-shift paperwork accurately and promptly for seamless handoff between shifts

Front Desk Receptionist

Al-Shifa Clinic
03.2016 - 08.2020
  • Managed high-volume phone calls, directing inquiries to appropriate personnel for prompt resolution.
  • Scheduled appointments accurately using reservation software, reducing conflicts or doublebookings.
  • Supported administrative tasks such as filing, data entry, and document preparation for more efficient office workflow.
  • Greeted guests at front desk and engaged in pleasant conversations while managing check-in process.
  • Scheduled, coordinated and confirmed appointments and meetings.
  • Maintained organized and clean front office area to create professional and welcoming environment for visitors and employees.
  • Sorted, received, and distributed mail correspondence between departments and personnel.

Customer Service Representative

Circle K
01.2016 - 08.2020
  • Maintained a balanced cash drawer, ensuring accurate accounting at the end of each shift.
  • Collaborated with team members to achieve sales targets and maintain a clean, well-stocked store environment.
  • Assisted customers with inquiries and provided exceptional service, resulting in positive feedback from shoppers.
  • Promoted store promotions and incentive programs to increase overall sales revenue.
  • Managed inventory levels effectively, reducing stock shortages and minimizing wastage and creating weekly orders.
  • Prevented loss by vigilantly monitoring potential theft or fraud situations instore.

Education

Bachelor of Arts - Psychology

University of California, Riverside
Riverside, CA
06.2020

Skills

  • Team Collaboration
  • Problem-solving skills
  • Sensitive information handling
  • Staff Management
  • Listening Skills
  • Adaptability and Flexibility
  • Time management abilities
  • Conflict Management
  • Verbal and written communication
  • Interpersonal Communication
  • Self Motivation
  • Time Management

Languages

English
Native or Bilingual
Urdu
Native or Bilingual

Timeline

Behavior Therapist

Advanced Behavioral Specialist
06.2023 - Current

Cashier Assistant Manager

Valero Gas Station
03.2019 - Current

Front Desk Receptionist

Al-Shifa Clinic
03.2016 - 08.2020

Customer Service Representative

Circle K
01.2016 - 08.2020

Bachelor of Arts - Psychology

University of California, Riverside

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Eisha Tayyab