Eitel Franklin TITTI NDOP
Substitute Teacher
EUNICE
Profil professionnel
As a legal secretary for the past 4 years, I stand out for my dynamism, sense of organization and teamwork, which have enabled me to adapt constantly to ICT-oriented secretarial tasks. In addition, my experience as an appraisal supervisor and telephone operator has enabled me to acquire solid management, analytical and problem-solving skills. I would like to have the opportunity to work as a substitute teacher in your organization, in order to share my know-how and passion for administrative management using information and communication technologies, and to acquire skills in the field of teaching.
Vue d'ensemble
3
3
years of professional experience
4
4
years of post-secondary education
Expérience professionnelle
Secretary of justice
Ministry of Justice of Cameroon
Sangmelima
03.2020 - Actuel
- Seizure of correspondence and judgments
- Reprography and filing of appeal files
- Interim management of the criminal records department
- Acting for the department responsible for issuing certificates of nationality
- Maintenance and management of computer equipment
- Assisting colleagues with computer input tasks
- Substitute in the registry's statistical data collection department
- Sorting, filing and archiving documents and files
Evaluation supervisor
Francois Xavier VOGT College
Yaounde
10.2017 - 06.2020
- Distribution of evaluation tests
- Monitoring and reporting irregularities to line management
- Report on test progress
Call Centre agent
VIPP INTERSTIS Cameroon
Yaounde
09.2017 - 12.2018
- Customer relationship management for the French Internet and mobile operator 'FREE':
- Freebox prospecting/acquisition and 'Free mobile' after sales/support services
- Analysis of needs and proposal of customized solutions
- Call prospects according to the company's objectives and prospecting techniques
- Answer incoming calls according to company scripts and procedures
- Complete reporting tools to provide performance indicators
- Update customer database
- Answer incoming calls, taking into account waiting and handling times to limit call losses
- Make the best use of available resources, including guides, FAQs, and company software
Formation
Professional degree - electrical engineering and telecommunications
Higher Institute for Training in Telecommunications, Technological Innovation, Commerce and Management (IFTIC-SUP)
Yaounde, Cameroon 10.2012 - 10.2015
High school diploma - Life and Earth Sciences
François Xavier VOGT Hight School
Yaounde, Cameroon 09.2009 - 06.2010
Compétences
Customer relations
Experience in filing and archiving methods
Good command of IT tools
Equipment maintenance and Software management
Needs identification and problem solving
Telephone switchboard
Office suite
Knowledge of social networks
Informations complémentaires
- Sport (Basketball, indoor running)
- Voyages : Ghana
- Member of the Voice of the Rosary choir
- Travel
- Gastronomic discoveries
- Music
- Cinema
- Sing
- Ecology
Languages
French
Langue maternelle
English
Notions
Frise chronologique
Secretary of justice
Ministry of Justice of Cameroon
03.2020 - Actuel
Evaluation supervisor
Francois Xavier VOGT College
10.2017 - 06.2020
Call Centre agent
VIPP INTERSTIS Cameroon
09.2017 - 12.2018
Professional degree - electrical engineering and telecommunications
Higher Institute for Training in Telecommunications, Technological Innovation, Commerce and Management (IFTIC-SUP)
10.2012 - 10.2015
High school diploma - Life and Earth Sciences
François Xavier VOGT Hight School
09.2009 - 06.2010
Les gens que vous connaissez peuvent-être
Cho TamuforCho Tamufor
Veterinary Nurse à Ministry Of Livestock CameroonVeterinary Nurse à Ministry Of Livestock Cameroon
Yiran Louis AbunrikaYiran Louis Abunrika
Senior Discipline Master (Surveillant Général) à Ministry of Secondary Education, CameroonSenior Discipline Master (Surveillant Général) à Ministry of Secondary Education, Cameroon
Yiran Louis AbunrikaYiran Louis Abunrika
Senior Discipline Master (Surveillant Général) à Ministry of Secondary Education, CameroonSenior Discipline Master (Surveillant Général) à Ministry of Secondary Education, Cameroon
Kamryn MillerKamryn Miller
Lead Bartender à Dave & Buster'sLead Bartender à Dave & Buster's
Bella NugentBella Nugent
IT Help Desk Technician à Techneaux Technology ServicesIT Help Desk Technician à Techneaux Technology Services