Ebony JOHNSON
Bronx,NY
Summary
Dedicated and compassionate healthcare professional with extensive experience providing outstanding patient support and environmental services in hospital settings. Skilled in patient care, communication, and crisis management. Recognized for strong interpersonal skills, attention to detail, and the ability to remain calm and efficient in fast-paced environments. Committed to promoting patient safety, comfort, and satisfaction while contributing to a positive healthcare experience. Professional in patient care with strong background in supporting medical teams and ensuring patient comfort. Skilled in monitoring vital signs, assisting with daily activities, and maintaining clean, safe environment. Known for reliability, adaptability, and focus on achieving positive outcomes through teamwork and communication. Prepared to contribute effectively to dynamic healthcare setting.
Overview
16
16
years of professional experience
1
1
Certification
Work History
PATIENT CARE ASSOCIATE
Northwell Health Hospital
Manhattan, NY
02.2026 - Current
- Educated patients and families on post-discharge care plans to enhance understanding and compliance.
- Administered basic clinical tasks, such as taking vital signs and updating patient records accurately.
- Facilitated patient education sessions covering health management and wellness strategies tailored to individual needs.
- Monitored patient responses to treatments and reported significant changes to the healthcare team promptly.
- Recorded temperature, blood pressure, pulse, or respiration rate as directed by medical or nursing staff.
- Maintained clean, safe, and well-organized patient environment.
- Assisted with patient transfers and ambulation.
PATIENT NAVIGATOR
Lenox Hill Hospital
New York, NY
03.2023 - 02.2026
- Coordinate patient transport and assist in safe transfers between beds, wheelchairs, and stretchers.
- Serve as a liaison between patients, families, and healthcare teams to ensure clear communication and efficient care.
- Provide comfort and reassurance to patients during transport, reducing anxiety and improving overall satisfaction.
- Maintain up-to-date knowledge of hospital policies, procedures, and safety protocols.
- Participate in interdisciplinary team meetings to discuss best practices and optimize patient outcomes.
- Demonstrate quick problem-solving skills when managing unexpected challenges during transport.
ENVIRONMENTAL SERVICES ASSOCIATE
Northwell Health
New York, NY
03.2020 - 03.2023
- Ensured hospital cleanliness and sanitation in compliance with infection control standards.
- Followed all safety regulations and reported repair needs or hazards promptly.
- Assisted in preparing patient rooms for new admissions and discharges using hospital tracking systems.
- Contributed to maintaining a safe, hygienic, and welcoming environment for patients and staff.
DIRECT CARE COUNSELOR
Constructive Partnerships Unlimited
Bronx, NY
11.2016 - 01.2019
- Supported individuals with intellectual and developmental disabilities in daily living activities.
- Monitored medication administration and maintained accurate records.
- Accompanied clients to medical appointments, community outings, and recreational programs.
- Promoted dignity, independence, and inclusion for all individuals served.
CERTIFIED HOME HEALTH AIDE
Fedcap Home Care
New York, NY
09.2010 - 09.2016
- Provided compassionate in-home care to clients with diverse health needs.
- Assisted with personal hygiene, mobility, meal preparation, and medication monitoring.
- Collaborated with physicians and care teams to ensure proper medical support and follow-up.
- Maintained detailed care logs and adhered to all home health policies and procedures.
Education
High School - General Academics
Penn Foster High School
Skills
- Patient Care & Safety
- Crisis Intervention
- Communication & Teamwork
- Cultural Sensitivity
- Mental Health Awareness
- Professionalism & Confidentiality
- Patient care
- Vital signs monitoring
- Basic life support
- First aid and safety
- Direct patient care
Certification
- BLS CERTIFIED
- CNA - Certified Nursing Assistant
Timeline
PATIENT CARE ASSOCIATE
Northwell Health Hospital
02.2026 - Current
PATIENT NAVIGATOR
Lenox Hill Hospital
03.2023 - 02.2026
ENVIRONMENTAL SERVICES ASSOCIATE
Northwell Health
03.2020 - 03.2023
DIRECT CARE COUNSELOR
Constructive Partnerships Unlimited
11.2016 - 01.2019
CERTIFIED HOME HEALTH AIDE
Fedcap Home Care
09.2010 - 09.2016
High School - General Academics
Penn Foster High School