E. Joseph Marapao
Certified Coding Specialist (CCS)
Buena Park,CA
Summary
Medical billing and coding professional with extensive experience in healthcare administration. Proven expertise in accurately processing claims, ensuring compliance with regulations, and maintaining detailed patient records. Highly collaborative team member focused on achieving results and adapting to changing needs.
Overview
3
3
Languages
2
2
Certifications
10
10
years of professional experience
Work History
Medical Biller and Coder
Nvision Eye Centers
Aliso Viejo, CA
08.2023 - Current
- Process 500-1000 patient claims per week while verifying chart details and correcting missing information before submission.
- Handle 97-99% of encounter notes accurately while assigning billing codes for eye care services.
- Enter charges, adjustments, and account updates with consistent accuracy across daily billing tasks.
- Maintain a dependable workflow and complete assigned billing tasks by following established office procedures.
- Oversaw accurate coding and billing processes for ophthalmic services, ensuring compliance with regulations.
Outpatient Medical Coder
Highkey Coding & Staffing Network, LLC
California
02.2024 - 08.2024
- Reviewed 250-500 charts weekly for missing details before submission to reduce avoidable coding rework.
- Applied coding guidelines consistently to support compliant claim preparation and accurate record keeping.
- Managed sensitive patient information with care and confidentiality. with dependable, responsible daily coding practices.
- Reviewed and coded outpatient medical records for accuracy and compliance with industry standards.
- Ensured proper documentation and coding for insurance reimbursement processes.
Assistant Consultant/Client Liaison
HealthCareXperts Consulting
California
09.2019 - 08.2023
- Maintained accurate client records and updated case notes to support consulting and communication workflows.
- Coordinated client communication by relaying inquiries, appointment details, and status updates, ensuring clear and timely exchanges.
- Reviewed intake information for completeness and flagged missing details before forwarding materials for review.
- Supported consulting activities by organizing documents, correspondence, and follow-up materials in a consistent format.
- Assisted with administrative coordination across multiple active cases while keeping deadlines and priorities organized.
Medical Biller and Collections
Primary Medical Billing, LLC
California
12.2022 - 04.2023
- Prepared medical bills and collection notices using clear, professional language for patient account follow-up.
- Tracked aging accounts and organized follow-up tasks, maintaining momentum in collections efforts.
- Resolved billing discrepancies by researching account details and coordinating corrections with internal staff.
- Maintained organized records of submitted claims, payment arrangements, and account correspondence.
- Supported accurate coding review by checking documentation against billed services before submission.
Intake and Staffing Coordinator
Specialized Home Health Services
Costa Mesa, CA
05.2021 - 08.2021
- Tracked daily staffing changes and updated assignments to maintain timely coverage and minimize disruptions in care.
- Reviewed referral details and client information for completeness before moving cases into the staffing queue.
- Supported intake processing by entering client data and updating case status as information changed.
- Coordinated staffing schedules to optimize coverage for patient care needs.
- Managed recruitment processes, including candidate screening and interviewing.
Office Manager/Intake and Staffing Coordinator
Family Hospice Care, Inc.
Corona, CA
10.2016 - 05.2021
- Coordinated daily office operations, enhancing front-desk support through efficient management of incoming calls, messages, and filing.
- Processed new patient information and maintained organized records for admissions and staffing needs.
- Communicated schedule updates clearly to staff and internal contacts to support smooth daily coverage.
- Managed daily office operations to ensure efficient workflow and communication among staff.
- Developed and implemented administrative systems to improve process efficiency and organization.
Education
Bachelor of Science - Civil Engineering
California State Polytechnic University, Pomona
Pomona, CA06-2002
High School Diploma - undefined
Santiago High School
Corona, CA06-1998
Skills
- Advanced Coding Techniques
- CPT coding
- HIPAA compliance
- ICD-10 proficiency
- Medical terminology
- Attention to Detail
- Dependability
- Organizational skills
- Multitasking Abilities
- Problem-Solving
Affiliations
American Health Information Management Association (AHIMA)
Certification
AHIMA Certified Coding Specialist (CCS)
Languages
English
Native or Bilingual
Filipino (Tagalog)
Native or Bilingual
Spanish
Limited Working
Timeline
Outpatient Medical Coder
Highkey Coding & Staffing Network, LLC
02.2024 - 08.2024
Medical Biller and Coder
Nvision Eye Centers
08.2023 - Current
Medical Biller and Collections
Primary Medical Billing, LLC
12.2022 - 04.2023
Intake and Staffing Coordinator
Specialized Home Health Services
05.2021 - 08.2021
Assistant Consultant/Client Liaison
HealthCareXperts Consulting
09.2019 - 08.2023
Office Manager/Intake and Staffing Coordinator
Family Hospice Care, Inc.
10.2016 - 05.2021
Bachelor of Science - Civil Engineering
California State Polytechnic University, Pomona
High School Diploma - undefined
Santiago High School