Ekam Singh

• Provided exceptional customer service, addressing inquiries and resolving issues promptly.
• Operated point-of-sale systems efficiently, processing transactions accurately and swiftly.
• Collaborated with team members to ensure timely food preparation and order fulfillment.
• Assisted in daily store operations, ensuring cleanliness and organization of workstations.

• Assisted customers in selecting products, utilizing strong product knowledge to drive sales.
• Provided exceptional customer service to enhance shopping experience and build client relationships.
• Processed transactions efficiently using point-of-sale systems, ensuring accuracy and speed during peak hours.
• Maintained visual merchandising standards, contributing to appealing store presentation and inventory management.

General Merchandiser

Sainsbury’s, Leeds — April 2023 to Present

• Organised stock replenishment to ensure product availability and minimise waste.
• Supported visual merchandising to improve store presentation and drive customer engagement.
• Resolved customer queries to enhance satisfaction and loyalty.
• Trained five new team members to improve onboarding experience and team performance.

Vocon Energy Limited, Sheffield — Dec 2022 to Jan 2023

• Managed front desk duties, ensuring seamless reception operations.
• Supported senior management with administrative tasks, enhancing operational efficiency.
• Performed accurate data entry and maintained organised records.
• Improved communication and leadership skills through cross-department collaboration..
• Improved communication and leadership skills through cross-department collaboration.

• White rose subway: Kiosk 6/7, White Rose Centre Upper Food Court LS11 8LU Prepared custom sandwiches to meet customer preferences in a busy food court.
• Replenished floor stock and processed deliveries, maximizing product availability for customers.
• Resolved customer inquiries and issues promptly, enhancing overall dining experience.
• Collaborated with team members to maintain high standards of food safety and hygiene practices.
• Learned new tasks quickly and worked effectively in high-pressure, fast-paced scenarios.