Ekaterina Chernysheva
North Miami Beach,FL
Summary
Highly motivated professional with 10+ years of entrepreneurial and management experience. Skillfully creates and maintains professional and loyal relationships with co-workers, staff and clients while managing administrative and sales employees. Comfortable working independently as manager and leader and as collaborative team member. Applies business acumen and experience and exercises decisive judgment to meet and exceed organizational goals.
I’m experienced business leader with demonstrated strategic planning, problem-solving and team-building abilities. Successful at bringing in and training staff to handle customer and business needs. Motivational, diplomatic and respectful of people from different backgrounds.
Overview
9
9
years of professional experience
Work History
Owner
Sass on Main
Hyannis, MA
01.2015 - Current
- Maintained relationships with existing clients by providing superior customer service.
- Managed daily operations of business, including hiring and training staff.
- Ensured compliance with local, state, and federal regulations.
- Oversaw budgeting and financial management.
- Identified new opportunities for growth, expansion, and diversification.
- Provided direction and guidance to employees.
- Supervised performance of workers with goals of improving productivity, efficiency and cost savings.
- Promoted business on social media platforms to maximize brand identity and generate revenue.
- Developed strategic plans to increase profitability and efficiency.
- Created marketing campaigns to attract new customers.
- Reviewed legal documents related to business operations.
- Set pricing structures according to market analytics and emerging trends.
- Negotiated with vendors to gain optimal pricing on products resulting in substantial increase in profit margin.
- Oversaw project execution, phase progress, workmanship and team performance to drive on-time completion of deliverables.
- Developed and implemented successful sales strategies to meet business goals.
- Implemented quality assurance processes to ensure product excellence.
- Developed policies and procedures for the organization.
- Oversaw staff hiring, initiating new training and scheduled processes to streamline operations.
- Hosted special events to boost brand awareness and increase community engagement.
- Collaborated with other owners on joint ventures and shared resources.
- Enhanced operational performance by developing effective business strategies, systems and procedures.
- Analyzed client business needs and assisted in determining appropriate resources and strategies.
- Managed sales presentations to promote product and brand benefits.
- Hired and trained new department managers to increase team oversight and productivity.
- Researched potential partners in order to expand services offered.
- Executed performance reviews to encourage improved productivity for team members.
- Organized events such as trade shows and conferences.
- Kept records for production, inventory, income, and expenses.
- Determined pricing for products or services based on costs and competition.
- Interviewed, trained and supervised employees.
- Managed operations budgeting, accounts payable and accounts receivable and payroll.
- Resolved issues quickly through meticulous research and quick decision-making.
- Reconciled daily sales, prepared bank deposits and assessed financial transaction reports.
- Analyzed financial statements and trends to manage cash flow and make business decisions.
- Established favorable relationships with vendors and contractors, facilitating contract negotiation and development of marketing and sales strategies.
- Supervised company social media and marketing efforts to expand brand awareness and attract new customers.
- Delegated work to staff, setting priorities and goals.
- Monitored inventory levels and placed new orders for merchandise to keep supply well-stocked.
Education
Some College (No Degree) -
Ural Academy of Law
RussiaSkills
- Sales Planning
- Sales team training
- Sales Tracking
- Client Relationship Management
- Vendor Management
- Sales Reporting
- Staff Management
- Market Research
- Sales territory growth
- Excellent communication skills
- Market and competitive analysis
- Sales Coaching
- Sales Presentations
- Sales and market development
- Relationship Building
- Resolution-oriented
- Goal Setting
- Sales process
- Complex Problem-Solving
- Visual Merchandising
- Display building
- Returns and exchanges
- Processing payments
- Stock management
- Inside and outside sales
- Opening and closing procedures
- Fitting room maintenance
- Customer Assistance
- Store Organization
- Teamwork and Collaboration
- Staff Support
- Problem-Solving
- Team building
Timeline
Owner
Sass on Main
01.2015 - Current
Some College (No Degree) -
Ural Academy of Law
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