Ekaterina Peregoncev
Wexford,PA
Summary
Proven team player and exceptional communicator, adept at creating welcoming environments and enhancing customer experiences, as demonstrated at Generoasta Cafe. Skilled in multitasking and maintaining safety standards, with a track record of improving service delivery through active listening and creative problem-solving. Specializes in customer service and first aid, ensuring both efficiency and safety.
Overview
2
2
years of professional experience
Work History
Barista
Generoasta Cafe
11.2023 - Current
- Maintained a clean and organized workspace for optimal productivity and safety.
- Promoted a welcoming atmosphere by greeting customers with a friendly demeanor and promptly addressing their needs.
- Contributed to a positive team environment through effective communication and collaboration with colleagues.
- Managed time effectively to balance both front-of-house tasks and back-of-house responsibilities during busy periods.
- Maintained regular and consistent attendance and punctuality.
Lifeguard
North Park Swimming Pool
04.2023 - 07.2023
- Learned and maintained proficiency in first responder skills such as First Aid and CPR to offer individuals in distress optimal support.
- Ensured swimmer safety by vigilantly monitoring pool area and enforcing rules.
- Monitored safety of guests in and around swimming pool.
- Maintained a clean and safe facility, performing necessary cleaning tasks on a daily basis.
- Attentively monitored swimmers to identify distress.
- Upheld hygiene standards in pool and surrounding area.
- Prevented accidents through regular equipment inspections and maintenance.
Restaurant Hostess
Off The Hook Bar & Grill
11.2022 - 02.2023
- Demonstrated strong multitasking skills by handling telephone inquiries while attending to in-person guest needs seamlessly.
- Handled high-pressure situations gracefully, managing multiple tasks simultaneously while maintaining a calm demeanor.
- Answered customer questions about hours, seating, and menu information.
- Maintained an organized waitlist for busy times, ensuring efficient seating of guests.
- Supported servers, food runners, and bussers with keeping dining area ready for every guest.
Education
High School Diploma -
North Allegheny High School
Wexford, PA05.2024
Skills
- Friendly and outgoing
- Team Player
- Active listener
- Adaptive and creative
- Exceptional customer service
Timeline
Barista
Generoasta Cafe
11.2023 - Current
Lifeguard
North Park Swimming Pool
04.2023 - 07.2023
Restaurant Hostess
Off The Hook Bar & Grill
11.2022 - 02.2023
High School Diploma -
North Allegheny High School
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