Tri-lingual (English, Spanish & Russian), business savvy and customer service oriented professional with progressive experience in a variety of industries and international settings. Over 15 years of distinguished performance in translation/interpretation, customer service, project management, employee relations, office administration with an innate ability to anticipate the needs of management and take proactive measures. A creative thinker, problem solver and decision maker who effectively aligns processes with the objectives of the organization. Highly adept at fostering collaboration among managers and their subordinates and equipping leadership with the tools and information necessary to make sound business decisions.