Summary
Overview
Work History
Education
Skills
Timeline
Receptionist

Ekia Henderson

Lomita,CA

Summary

Thorough team contributor with strong organizational capabilities. Experienced in handling numerous projects at once while ensuring accuracy. Effective at prioritizing tasks and meeting deadlines.

Overview

10
10
years of professional experience

Work History

Receptionist

Shut The Front Door;
03.2021 - Current
  • Confirm appointments, communicate with clients, and update client records.
  • Answer phone promptly and direct incoming calls to correct Monitor.
  • Taking and ensuring messages are given to the proper visitation provider in a timely manner.
  • Handle queries and complaints via phone, email, and general correspondence.
  • Handle sensitive information with discretion while maintaining strict confidentiality standards.

Office Manager

Ena’s Homeroom
02.2015 - 02.2021
  • Communicated with parents/caregivers through written and verbal correspondence about the overall program.
  • Helped low~income parents with access to subsidized programs, primarily through "CalWorks Childcare' program.
  • Scheduled appointments for orientation.
  • Oversee the daily operation of the day to ensure the staff can perform its mission statement.
  • Arranged special events for holidays and parent day.


Education

Associate of Arts - Early Childhood Education

Los Angeles Harbor College
Wilmington, CA
02-2021

Skills

  • Organization skills
  • Time management
  • Telephone skills
  • Data inputting
  • Clerical support
  • Information protection
  • Relationship building
  • Computer proficiency
  • Team collaboration

Timeline

Receptionist

Shut The Front Door;
03.2021 - Current

Office Manager

Ena’s Homeroom
02.2015 - 02.2021

Associate of Arts - Early Childhood Education

Los Angeles Harbor College

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Ekia Henderson