Eko Seymour
Indianapolis,IN
Summary
In my past positions, I have proven to responsibly lead numerous business initiatives as well as stand-alone projects, with proficiency and achievement. I’ve managed performance and consistently establish key milestones and checkpoints for accountability for my objectives. I have strong problem-solving, prioritizing and decision making capabilities; with outstanding interpersonal and communication skills. I have extensive experience in handling multiple tasks with professionalism and accuracy. I have demonstrated the ability to successfully meet demanding deadlines while still encompassing attention to detail in daily tasks as well as contingent projects.
Overview
19
19
years of professional experience
Work History
RFP/ Contract Manager
Accredo Health Group
Indianapolis, IN
06.2018 - 07.2025
- Validated contractual obligation language to ensure compliance with standard practices.
- Conducted risk assessments on contractual obligations and compliance issues.
- Managed contract negotiations with vendors and service providers.
- Coordinated with operational partners and managers to enhance contracting strategies.
- Facilitated contract strategy calls to resolve process barriers and secure necessary approvals.
- Led cross-functional business projects to optimize process flows for organizational growth.
- Maintained repository of standard language responses for proposal submissions.
- Communicated contract execution highlights and redline failures to relevant departments.
- Managed documentation, tracking, and metric reporting for all reviews and inquiries.
- Collaborated with technology partners to develop copay assistance strategies for increased utilization.
Eligibility Manager
Accredo Health Group
Indianapolis, IN
03.2015 - 06.2018
- Conducted staff performance evaluations to monitor progress and individual skills.
- Conducted quality assurance by reviewing outbound calls to physicians, plans, and patients.
- Ran proactive co-pay assistance offering and enrollment.
- Analyzed workflow processes to improve efficiency in case processing.
- Coached team members monthly on performance metrics to enhance results.
- Collaborated with business partners to interview and onboard new team members across multiple sites.
- Led kaizen events with business partners to streamline workflows and reduce costs.
- Updated knowledge of federal and state regulations governing public assistance programs.
- Trained staff on regulatory requirements and eligibility guidelines.
- Addressed employee engagement opportunities.
Reimbursement Liaison
Walgreens Homes Infusion Services
Indianapolis, IN
11.2013 - 02.2015
- Coordinated referrals and related processes between Intake and Reimbursement Department personnel.
- Monitored unbilled reports for missing documentation to facilitate timely invoice release.
- Ensured accurate and timely submission of all reimbursement-related forms.
- Reviewed referrals to verify accuracy of information entered into systems.
- Obtained prior authorizations for continued therapies, ensuring no authorization was missed.
- Proactively created, tracked, and renewed Medicare Detailed Written Orders.
Home Infusion Reimbursement Supervisor
Critical Care Systems (Accredo Health Group)
Indianapolis, IN
11.2010 - 11.2013
- Provided guidance to staff on insurance clearance, billing, and collection standards.
- Ensured adherence to policies and procedures while initiating correspondence for claim reconsiderations.
- Collaborated with Reimbursement Specialist to reinforce understanding of departmental SOPs.
- Engaged with internal teams and insurance case managers on complex reimbursement issues.
- Assisted management in developing processes to enhance productivity and streamline workflows.
- Conducted research and prepared documentation for insurance claim audits.
- Managed daily tasks including shipment clearance, claims editing, and billing processes.
Home Infusion Reimbursement Specialist
Critical Care Systems (Accredo Health Group)
Indianapolis, IN
09.2006 - 11.2010
- Verified insurance and employer information on referrals, entering data into relevant systems.
- Calculated payments, adjustments, and settlements for each account based on contractual requirements.
- Obtained prior authorizations and necessary medical documentation from physicians and hospitals.
- Prepared and submitted claim packages to payors within deadlines, ensuring compliance with service guidelines.
- Conducted follow-up with insurance carriers and responsible parties to resolve outstanding issues.
- Maintained patient database and reimbursement charts for accurate financial tracking.
- Performed financial reviews on accounts and compiled reports for management weekly, monthly, and quarterly.
- Led department training on new software and updates to standard processes.
Education
High School Diploma -
Northwest High School
Indianapolis, IN06-1999
Skills
- Servant leadership
- Contract negotiation
- Risk assessment
- Effective communication
- Account management
- Project management
- Relationship building
- Partnership development
- Healthcare industry expertise
- Operational subject matter expert
- Innovative problem-solving
- Adaptive presentation
- Collaborative teamwork
- Process improvement advisor
- Cross-organizational project solutions
References
References available upon request.
Timeline
RFP/ Contract Manager
Accredo Health Group
06.2018 - 07.2025
Eligibility Manager
Accredo Health Group
03.2015 - 06.2018
Reimbursement Liaison
Walgreens Homes Infusion Services
11.2013 - 02.2015
Home Infusion Reimbursement Supervisor
Critical Care Systems (Accredo Health Group)
11.2010 - 11.2013
Home Infusion Reimbursement Specialist
Critical Care Systems (Accredo Health Group)
09.2006 - 11.2010
High School Diploma -
Northwest High School
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