Summary
Overview
Work History
Education
Skills
Timeline
Generic

EKTA PARCHANI

DBM (Deputy Branch Manager
Ulhasnagar,DA

Summary

To leverage my potential and core competencies towards the opportunities and challenges that beckons me towards success. PROFESSIONAL STRENGTH Achievement oriented with an ability to manage change with ease Innovative, Positive attitude, enthusiastic, proactive and assertive Self-discipline and professionalism are also one of my qualities Ability of follow ups & ensure closure of the actionable that has been assigned without reminders from seniors Focus and helps seniors in improvising and value adding in the existing process Capable to handle a team has leadership quality, with this I can move to my next grade & take additional responsibilities ACHIEVEMENTS Performer of the month in 2017 for superlative performance (Yes Bank Ltd) Star Service Excellence Award in 2019 for back to back 3 months for cross sell of all core products (HDFC Bank Ltd) Certificate of Appreciation in 2020 for highest disbursement of assets files (ICICI Bank LTD)

Overview

1
1
Language
3
3
years of post-secondary education
7
7
years of professional experience

Work History

Welcome Desk & Teller

  • Retail Branch Banking-Privilege Banker.
  • Responsible for processing transaction.
  • Handling Lockers.
  • Converting every walk in customer into potential revenue resource.
  • Handling account opening, instructions and daily operational work.
  • Handling service part of the branch.
  • Also takes care of cross sell.
  • Engage new corporate relationship as well as retail relationship.
  • Responsible for Audit handling and reporting.
  • Responsible to maintain monthly FTR.
  • Training new join employees.

Officer

The Nav Jeevan Co, bank ltd
  • Handling process of forms of account opening within TAT & customer service instruction.
  • Handling cash management at branch level with proper responsibilities assigned.
  • Meeting with product teams for TAT & other issues pertains to respective product program.
  • Monitoring & comply of RBI guidelines pertains to branch banking prod’s.
  • Cross selling of branch banking prod’s i.e.
  • CASA / FD / Credit card & card & another asset related prod’s etc.
  • Custodian of FRFC & cash Vault, maintaining records as per laid down process defined.
  • Coordinate with respective back end team for service related query.
  • Taking care audit part of branch (Internal / external / SOX audit).
  • Cheques entry of Customers in core System.
  • Making MIS Report of all branches at H.O.
  • Complete & Faster resolution on customer query without involve senior.
  • Discussing with seniors on process improvement at branch level which leads to cost deduction.
  • Manage certain concern at branch level absence of branch manager.
  • Ability to handle high level escalation matters & query / complaints raised by customer.
  • Pro-active & cautious on audit part concern to avoid any exception to branch.
  • Aggression & dedication towards customer concern till closure.
  • Coordinate with CPU team for lien marking on additional FD’s against margin Shortfall.
  • Retail branch banking.

Clerk &Cashier

  • (Front Office).
  • Handling daily activities relating to banking process.
  • Various Account opening process, like Savings, Current, Overdraft.
  • Other daily activities include Transfers, Cash cheques, outward clearing, ECS clearing; Pay order, Demand draft, Daily deposit, fixed deposit, NEFT & RTGS etc.
  • Handling customer queries & escalation of customer.
  • Ability of follow ups & ensure closure of the actionable that has been assigned without reminders from seniors.
  • Focus and helps seniors in improvising and value adding in the existing process.
  • Cross sale of branch banking products, achieved target more than assignment.

Deputy Branch Manager

ICICI Bank Limited
10.2019 - Current
  • Responsible for verification and processing of transaction.
  • Handle HNI client of branch.
  • Responsible for Audit and Compliance of branch.
  • Team handling and get work and business done from respective team.
  • Also work on Branch Book Growth.
  • Handling account opening, instructions and daily operational work.
  • Responsible for cross sell and potential revenue.
  • Deposition of Property Documents (For Mortgage Segment) - Ensure that all property Documents are accepted as per Defined process and requisites.
  • Handles forex transaction and all remittance relates services.

Assistant Manager

HDFC Bank Limited
01.2018 - 09.2019

Branch service partner (Officer)

Yes Bank Limited
12.2016 - 12.2017

Head office Branch Ulhasnagar

12.2014 - 12.2016
  • Loans & advances section (Retail assets).
  • Key responsibilities.
  • Lien marking process on FDOD.
  • Documentation process on lending against LIC policies.
  • Checking KYC & financial / income documents as per loan eligibility of customer.
  • Checking CIBIL & internal checks for further sanction of facility.
  • Disbursement process for LIC & ODFD exposure.
  • Sanction process on mortgages facility.
  • Checking legal deed of customer prior sanction of facility.
  • Ensure KYC adherence as per laid down policy of RBI.
  • Working towards being Customer centric for Mortgages & Retail assets.
  • Satisfy to customers regarding Query of Existing loan customers.
  • Banking of Customer with all Existing Track Records.
  • Eligibility of Customer as per ITR and salaried Slips.
  • Check all original property docks as per Legal report NOC related.
  • Deposition of Property Documents (For Mortgage Segment) - Ensure that all property Documents are accepted as per Defined process and requisites.

Education

B. Com -

University of Mumbai
01.2012 - 01.2013

H.S.C - undefined

Maharashtra State Board
01.2009 - 01.2010

S.S.C - undefined

Maharashtra State Board
01.2007 - 01.2008

Skills

MS-Office – Word, Excel, Power Point, Paintbrush, Internetundefined

Timeline

Deputy Branch Manager

ICICI Bank Limited
10.2019 - Current

Assistant Manager

HDFC Bank Limited
01.2018 - 09.2019

Branch service partner (Officer)

Yes Bank Limited
12.2016 - 12.2017

Head office Branch Ulhasnagar

12.2014 - 12.2016

B. Com -

University of Mumbai
01.2012 - 01.2013

H.S.C - undefined

Maharashtra State Board
01.2009 - 01.2010

S.S.C - undefined

Maharashtra State Board
01.2007 - 01.2008

Clerk &Cashier

Officer

The Nav Jeevan Co, bank ltd

Welcome Desk & Teller

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EKTA PARCHANIDBM (Deputy Branch Manager